Refreshing your Bol API token
To keep your product listings, stock levels, and orders in sync between Bol and ChannelDock, your Bol API token must be always active and up to date.
If your API token expires or becomes invalid, ChannelDock will no longer be able to synchronize stock levels or download orders from Bol. This can lead to overselling, incorrect stock on your Bol listings, and disrupted order fulfillment.
To avoid this, follow the steps below to refresh your token and keep your connection to Bol running smoothly.
Important: Before You Begin
Before refreshing your token, sign out of the Bol seller portal in your browser.
This prevents the refresh process from linking the token to the wrong Bol account, especially if you're managing multiple stores, as Belgium or the Nederland.
Steps to Refresh Your Token
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Log in to ChannelDock and go to the Sales Channels page.
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Locate your connected Bol account and click the Refresh access button.
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You’ll be redirected to the Bol login page.
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Sign in with the correct Bol seller account credentials.
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Follow the authorization steps as prompted.
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Done! Your Bol API token is now refreshed, and your connection is re-established.
If you encounter any issues during this process, feel free to contact our support team.