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Uploading shipment label prices using track & trace codes

Your carrier might add extra fees to a shipment after delivering the parcel to the customer. To save time when invoicing your customers as a fulfillment center, you can easily upload the shipment label prices to ChannelDock based on the track & trace codes. Here is how you do it:

  1. Navigate to the Shipments page inside of your ChannelDock account.
  2. Click on the 'Upload T&T' button.
    Screenshot 2024-07-09 at 15.14.22.png

  3. Click on the button to select a file from your computer 
    Screenshot 2024-07-09 at 15.18.30.png

  4. As 'Import type' for the first drop-down you need to select 'Upload label prices'. Then define which columns are track & trace codes of your shipments and which column are the label prices. After defining both column the green 'Start import' button appears. Click on this button.Screenshot 2024-07-09 at 15.24.12.png
  5. Done! Your label prices will now be matched to the right labels.