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Connecting DHL - DE

To connect your DHL Germany (DHL-DE) API, follow these steps:

Step 1: Log in to your DHL Business Customer Portal

Request your API username and API password through DHL's developer support.

Step 2: Connect DHL in ChannelDock

  1. Navigate to: Settings → Shipping Carriers → Add Carrier → Select DHL DE (or edit an existing DHL setup and choose DHL Germany from the list)image.png

  2. Enter your Username and Password (the same credentials used for the DHL website), then click Connect Carrier.

    Step 3: Update Shipping Method Properties

      1. Go to Connections -> Shipping Carriers and click to open your desired DHL method.image.png

      2. Proceed by clicking on Edit properties.Screenshot 2025-05-08 at 11.09.50.png
      3. Under Settings, replace "REPLACE_FOR_BILLING_NUMBER" with your actual DHL billing number.image (4).png


    IMPORTANT: Each shipping method has its own specific billing number that must be imported from DHL. Be sure to import the correct billing number for every method you plan to use.

    Step 4: Get DHL Billing data

    You can find your billing number in the Billing Data section of the DHL Portal.

    image (5).png

    Copy and paste the billing number, then save the changes.


    image (4).png

      Step 5: Activate Your DHL Shipping Rule

      Enable each DHL shipping rule you intend to use. 
      This will activate shipping for orders sent from Germany to Germany.

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