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API's

Everything about connecting API's to ChannelDock

Connecting Amazon

Connecting Amazon Linking Amazon to ChannelDock is very easy and done within minutes. Just follo...

Connecting BigCommerce

Before connecting BigCommerce to ChannelDock: Make sure the barcode of each product / product ...

Connecting Bol.

Before you connect Bol. to ChannelDock: Log in to bol.com's seller portal. In the top rig...

Connecting CDiscount

Connecting your CDiscount account with ChannelDock is a straightforward process that can be compl...

Connecting DHL

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Connecting FiveX

Before you connect FiveX to ChannelDock, login to your FiveX account and Generate your new API ke...

Connecting JTL

Connecting your JTL fulfiller account to ChannelDock is really easy. This guide will describe the...

Connecting JTL FFN Merchant

Connecting a JTL FFN Merchant account is easy but requires some steps that have to be executed in...

Connecting ChannelDock to JTL FFN

Below, we will show you how to link your ChannelDock account to the JTL Fulfillment Network: Bef...

Connecting Lightspeed

Linking Lightspeed to ChannelDock is very simple and done within 2 minutes. Before connecting Li...

Connecting MyParcel

Before you connect MyParcel to ChannelDock Login to MyParcel and click the account icon in the...

Connecting PrintNode

Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...

Connecting Returnless

Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...

Connecting SendCloud

If you don't already have your own contract with a carrier, SendCloud can be a good option for so...

Connecting Shopify

With just a few clicks, you can link your Shopify webshop to ChannelDock. In this article, you wi...

Connecting Shopware 6

Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be compl...

Connecting WooCommerce

Linking your WooCommerce webshop to ChannelDock is done in seconds. In this article, you will lea...

Connecting Wix

Before connecting Wix to ChannelDock:  Make sure the barcode of each product/product variant i...

Connecting Wuunder

Before connecting Wuunder to ChannelDock:  If you don't have an API key it's essential to contac...

Custom feeds

What is customs feeds? Custom feeds is a powerful tool that provides a seamless way for you to l...

Prestashop API errors

Option 1 : Prestashop services aren't enabled Sometimes those settings aren't set to properly so...

Process non-EU Amazon orders via ChannelDock

Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...

Products (Amazon) with wrong EANs

When creating a listing on Amazon, it is important to enter the EAN code of your product in the f...

CRM (FC)

Order management

Deleting an order in ChannelDock

If an order is loaded incorrectly, for example without a linked product because it was not yet in...

Correcting faulty addresses in ChannelDock

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Integrate SendCloud service points with ChannelDock

For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...

Download of shipping labels / packing slips failed

When creating shipping labels, a request is made from the ChannelDock servers to the servers of t...

Creating smart shipping rules

Shipping rules can help you process your orders faster. If you haven't set any shipping rules, Ch...

How to change the status of an order in ChannelDock

Changing the status of an order can be useful if the order no longer needs to be shipped and you ...

Batches

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...

Accelerated Pick and Pack function

The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...

Personalise labels

To personalise the content printed on your labels, follow these steps: Go to Orders -> Open Or...

Shipment errors

There are two common errors that you can encounter when processing orders: 1.No shipping option ...

Uploading shipment label prices using track & trace codes

Your carrier might add extra fees to a shipment after delivering the parcel to the customer. To s...

Why my orders are not being imported

If you're experiencing issues with your orders not being imported into ChannelDock, in this artic...

Printing label error - HS clasification code

If you encounter an error stating, "Set the product classification by going to the product settin...

Inventory management

Managing fulfillment

Subscription

General

PIM

Can I use ChannelDock if my Fulfillment Center doesn't?

Can I Use ChannelDock If My Fulfillment Center Doesn't?Absolutely! ChannelDock is designed to int...