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Deleting products in ChannelDock

There may be times when you stop selling a product and would like to remove it from ChannelDock. Follow the instructions to find out how to do this properly.

! Attention:

  • Make sure the product/products has been removed from your sales channels. Otherwise, the product will be reloaded after you remove it from ChannelDock.
  • If you are connected to a ChannelDock fulfillment center, they must delete the products from their account first.

To delete your products, navigate to Inventory > All products.

Delete single products and multiple products.

To delete one or more products, select the product(s), then click Actions and choose Delete selected products.

Screenshot 2026-02-02 at 22.54.10.png

    Delete products in bulk 

    To bulk delete your products you need to: 

    1. Create a 'Delete' tag in ChannelDock.
    2. Add all the products you wish to delete in excel with a separate tag column (Delete) and upload the file to ChannelDock (make sure the tags match in ChannelDock and Excel). More info on how to create tags here.
    3. Navigate back to All products page and click on the 'Delete' tag.
    4. Change the display items to a higher number then click 'Select.'Screenshot 2024-05-16 at 12.25.24.png
    5. Navigate to the end of the page (⌘ + down arrow) and select the last item. Navigate to the top of the page (⌘ + up arrow) and select all items (⇧ + select). Now that all the items on the page are selected, click on 'Delete' and confirm. Delete 12 (1).gif