Order management
Deleting an order in ChannelDock
If an order is loaded incorrectly, for example without a linked product because it was not yet in...
Correcting faulty addresses in ChannelDock
It may happen that a customer does not enter their address correctly during checkout. To deal wit...
Integrate SendCloud service points with ChannelDock
For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...
Download of shipping labels / packing slips failed
When creating shipping labels, a request is made from the ChannelDock servers to the servers of t...
Creating smart shipping rules
Shipping rules can help you process your orders faster. If you haven't set any shipping rules, Ch...
How to change the status of an order in ChannelDock
Changing the status of an order can be useful if the order no longer needs to be shipped and you ...
Accelerated Pick and Pack function
The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...
Personalise labels
To personalise the content printed on your labels, follow these steps: Go to Orders -> Open Or...