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All sellers

English (EN) CRM (FC)

Add sellers to your account:   To add sellers to your account, navigate to CRM > All Sellers the...

Updated 9 months ago by Lori

Deleting an order in ChannelDock

English (EN) Order management

If an order is loaded incorrectly, for example without a linked product because it was not yet in...

Updated 9 months ago by Lori

Barcode scanner

English (EN) General

Setting up barcode scanners correctly is crucial to ensure smooth operations. This article will g...

Updated 10 months ago by Lori

Bol fictional stock

English (EN) General

ChannelDock introduces a strategic feature designed to minimize direct competition on bol.com and...

Updated 1 year ago by Lori

What are Amazon browse nodes?

English (EN) PIM

A browse node, also known as a browse category or simply a node, is an identifier used by Amazon ...

Updated 1 year ago by Lori

Connecting BigCommerce

English (EN) API's

Before connecting BigCommerce to ChannelDock: Make sure the barcode of each product / product ...

Updated 1 year ago by Lori

Connecting Bol.

English (EN) API's

Before you connect Bol. to ChannelDock: Log in to bol.com's seller portal. In the top rig...

Updated 1 year ago by Lori

Connecting DHL

English (EN) API's

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Updated 1 year ago by Lori

How is my invoice amount calculated?

English (EN) Subscription

Your invoice total is determined by multiple factors. This includes the distinct computation for ...

Updated 1 year ago by Lori

Viewing API logs

English (EN) General

Via the API of your shop / marketplace, ChannelDock retrieves your products and orders. It is pos...

Updated 1 year ago by Lori

Create Fulfillment Center account

English (EN) Create account

Your Fulfillment Center account will be created by us, and we'll email you the relevant details.

Updated 1 year ago by Lori

Testing Agreement

Policies and agreements (EN)

This Testing Agreement (“Agreement”) is between ChannelDock B.V. with offices at De Cuserstraat 9...

Updated 1 year ago by Lori

Data protection

Policies and agreements (EN)

This document gives an overview of both the technical and organizational measures that we have pu...

Updated 1 year ago by Lori

Privacy Statement

Policies and agreements (EN)

Introduction At ChannelDock, we respect your need for online privacy and protect any Personal In...

Updated 1 year ago by Lori

Installing ChannelDock's app

English (EN) General

ChannelDock recently published her mobile app and this mobile application is now available for ev...

Updated 1 year ago by Lori

Book a ChannelDock consulting call

English (EN) Subscription

If you'd like help from a ChannelDock expert to improve your inventory / order management, you ca...