Recently Updated Pages
Connecting Wuunder
Before connecting Wuunder to ChannelDock: If you don't have an API key it's essential to contac...
ChannelDock Support Guidelines
At ChannelDock, we strive to provide effective and efficient support to all our users. As a small...
Tickets priority levels
Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...
Managing Pick-Up Orders in ChannelDock
If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Zebra barcode scanner
If your Zebra scanner isn’t working with ChannelDock, follow these steps to configure it correctl...
Managing in store pick up orders while working with a fulfillment center.
You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...
Can I use ChannelDock if my Fulfillment Center doesn't?
Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...
Update products in an order without errors
If you need to update products in an order that has already been imported into ChannelDock, remov...
Warehouse mapping
With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...
Diconnect a product from a sales channel
If a product’s EAN (European Article Number) changes outside of ChannelDock, the system may retai...
Import & export product data (Seller)
Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...
Import & export product data (Fulfillment center)
Streamline your inventory management by making bulk edits to stock levels and other product-relat...
Deleting products in ChannelDock
There may be times when you stop selling a product and would like to remove it from ChannelDock. ...
Using product tags
ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...
Printing label error - HS clasification code
If you encounter an error stating, 'Set the product classification by going to the product settin...
Streamlining Your Warehouse Layout with an Effective Naming Scheme
This article addresses several critical components of making sure the layout of your warehouse is...
Automate inventory through product bundles
ChannelDock allows you to bundle products, which is useful when selling items in sets and maintai...
Fetch products/orders from the sales channels
Automatic Fetching: Products - are not automatically fetched during the night anymore which me...
Archive products
If you’ve stopped selling certain products but don’t want to remove them from your sales channels...