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Shipment errors
There are two common errors that you can encounter when processing orders: 1.No shipping option ...
Connecting Wix
Before connecting Wix to ChannelDock: Make sure the barcode of each product/product variant i...
Connecting Shopware 6
Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be compl...
Accelerated Pick and Pack function
The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...
Process non-EU Amazon orders via ChannelDock
Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...
Prestashop API errors
Option 1 : Prestashop services aren't enabled Sometimes those settings aren't set to properly so...
How to change the status of an order in ChannelDock
Changing the status of an order can be useful if the order no longer needs to be shipped and you ...
Creating smart shipping rules
Shipping rules can help you process orders more efficiently. If no rules are set, ChannelDock wil...
Integrate SendCloud service points with ChannelDock
For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...
Products (Amazon) with wrong EANs
When creating a listing on Amazon, it is important to enter the EAN code of your product in the f...
Terms & Conditions
Introduction This website and online application (hereafter referred to as the 'Service' or 'Ser...
Custom Fulfillment Center
If your fulfillment center isn’t using ChannelDock but you still want to access all the available...
Connecting FiveX
Before you connect FiveX to ChannelDock, login to your FiveX account and Generate your new API ke...
Connecting Etsy
Connecting Etsy to ChannelDock is very easy and done within minutes. Just follow the steps below:...
Connecting Returnless
Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...
Connecting SendCloud
If you don't already have your own contract with a carrier, SendCloud can be a good option for so...
Connecting ChannelDock to JTL FFN
Below, we will show you how to link your ChannelDock account to the JTL Fulfillment Network: Bef...
Connecting JTL FFN Merchant
Connecting a JTL FFN Merchant account is easy but requires some steps that have to be executed in...
Connecting JTL
Connecting your JTL fulfiller account to ChannelDock is really easy. This guide will describe the...
Connecting MyParcel
Before you connect MyParcel to ChannelDock Login to MyParcel and click the account icon in the...