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Process non-EU Amazon orders via ChannelDock

English (EN) API's

Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...

Updated 6 months ago by Lori

Prestashop API errors

English (EN) API's

Option 1 : Prestashop services aren't enabled Sometimes those settings aren't set to properly so...

Updated 6 months ago by Lori

How to change the status of an order in ChannelDock

English (EN) Order management

Changing the status of an order can be useful if the order no longer needs to be shipped and you ...

Updated 6 months ago by Lori

Creating smart shipping rules

English (EN) Order management

Shipping rules can help you process orders more efficiently. If no rules are set, ChannelDock wil...

Updated 6 months ago by Lori

Integrate SendCloud service points with ChannelDock

English (EN) Order management

For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...

Updated 6 months ago by Lori

Products (Amazon) with wrong EANs

English (EN) API's

When creating a listing on Amazon, it is important to enter the EAN code of your product in the f...

Updated 6 months ago by Lori

Terms & Conditions

Policies and agreements (EN)

Introduction This website and online application (hereafter referred to as the 'Service' or 'Ser...

Updated 7 months ago by Lori

Custom Fulfillment Center

English (EN) Managing fulfillment

If your fulfillment center isn’t using ChannelDock but you still want to access all the available...

Updated 7 months ago by Lori

Connecting FiveX

English (EN) API's

Before you connect FiveX to ChannelDock, login to your FiveX account and Generate your new API ke...

Updated 7 months ago by Lori

Connecting Etsy

English (EN) API's

Connecting Etsy to ChannelDock is very easy and done within minutes. Just follow the steps below:...

Updated 7 months ago by Lori

Connecting Returnless

English (EN) API's

Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...

Updated 7 months ago by Lori

Connecting SendCloud

English (EN) API's

If you don't already have your own contract with a carrier, SendCloud can be a good option for so...

Updated 7 months ago by Lori

Connecting ChannelDock to JTL FFN

English (EN) API's

Below, we will show you how to link your ChannelDock account to the JTL Fulfillment Network: Bef...

Updated 7 months ago by Lori

Connecting JTL FFN Merchant

English (EN) API's

Connecting a JTL FFN Merchant account is easy but requires some steps that have to be executed in...

Updated 7 months ago by Lori

Connecting JTL

English (EN) API's

Connecting your JTL fulfiller account to ChannelDock is really easy. This guide will describe the...

Updated 7 months ago by Lori

Connecting MyParcel

English (EN) API's

Before you connect MyParcel to ChannelDock Login to MyParcel and click the account icon in the...

Updated 7 months ago by Lori

Connecting Lightspeed

English (EN) API's

Linking Lightspeed to ChannelDock is very simple and done within 2 minutes. Before connecting Li...

Updated 7 months ago by Lori

Add products to your fulfillment center

English (EN) Managing fulfillment

Upon creating your account and going through the onboarding steps, you will encounter the task of...

Updated 8 months ago by Lori

Product Information Management (PIM) guidance

English (EN) PIM

This article outlines the steps for utilizing our Product Information Management system effective...

Updated 9 months ago by Lori

Fulfilment Network

English (EN) CRM (FC)

Get discovered by ChannelDock sellers on our Fulfillment Network page. Receive fulfillment reque...

Updated 9 months ago by Lori