Recently Updated Pages
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Zebra barcode scanner
If your Zebra scanner isn’t working with ChannelDock, follow these steps to configure it correctl...
Can I use ChannelDock if my Fulfillment Center doesn't?
Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...
Diconnect a product from a sales channel
If a product’s EAN (European Article Number) changes outside of ChannelDock, the system may retai...
Import & export product data (Fulfillment center)
Streamline your inventory management by making bulk edits to stock levels and other product-relat...
Deleting products in ChannelDock
There may be times when you stop selling a product and would like to remove it from ChannelDock. ...
Streamlining Your Warehouse Layout with an Effective Naming Scheme
This article addresses several critical components of making sure the layout of your warehouse is...
Fetch products/orders from the sales channels
Automatic Fetching: Products - are not automatically fetched during the night anymore which me...
Flat graph on product page
When a graph on the product page shows up flat, like so: This has one of the following causes:...
Connecting Sendy
Connecting your Sendy account to ChannelDock is quick and easy. Follow this guide to get started ...
Uploading shipment label prices using track & trace codes
Your carrier might add extra fees to a shipment after delivering the parcel to the customer. To s...
Custom feeds
What is customs feeds? Custom feeds is a powerful tool that provides a seamless way for you to l...
Shipment errors
There are two common errors that you can encounter when processing orders: 1.No shipping option ...
Connecting Wix
Before connecting Wix to ChannelDock: Make sure the barcode of each product/product variant i...
Connecting Shopware 6
Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be compl...
Accelerated Pick and Pack function
The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...
Process non-EU Amazon orders via ChannelDock
Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...
Prestashop API errors
Option 1 : Prestashop services aren't enabled Sometimes those settings aren't set to properly so...
How to change the status of an order in ChannelDock
Changing the status of an order can be useful if the order no longer needs to be shipped and you ...
Creating smart shipping rules
Shipping rules can help you process orders more efficiently. If no rules are set, ChannelDock wil...