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Recently Updated Pages

Correcting faulty addresses in ChannelDock

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 8 months ago by Dalila

Connecting CCV

English (EN) Sales Channel API's

Before connecting CCV Shop to ChannelDock: Make sure the barcode of each product/product varia...

Updated 8 months ago by Dalila

Connecting Copacco

English (EN) Sales Channel API's

Updated 9 months ago by Lars van Schaick

Resolving WooCommerce API Connection Issues

English (EN) Sales Channel API's

If you're encountering a "JSON ERROR: Syntax error" message, this typically indicates an issue wi...

Updated 9 months ago by Lars van Schaick

Hidden Features (tree dots)

English (EN)

And what do they do

Updated 10 months ago by Lori

Connecting CDiscount

English (EN) Sales Channel API's

Connecting your CDiscount account with ChannelDock is a straightforward process that can be compl...

Updated 10 months ago by Lori

Connecting Octopia - CDiscount

English (EN) Sales Channel API's

Updated 10 months ago by Lori

Connecting Amazon

English (EN) Sales Channel API's

Connecting Amazon Linking Amazon to ChannelDock is very easy and done within minutes. Just follo...

Updated 10 months ago by Lori

Automate inventory through product bundles

English (EN) Inventory management

ChannelDock allows you to bundle products, which is useful when selling items in sets and maintai...

Updated 10 months ago by Lori

Archive products

English (EN) Inventory management

If you’ve stopped selling certain products but don’t want to remove them from your sales channels...

Updated 10 months ago by Lori

Using product tags

English (EN) Inventory management

ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...

Updated 10 months ago by Lori

Edit Product Information

English (EN) Inventory management

Keeping product information accurate and up to date is essential for maintaining an efficient inv...

Updated 10 months ago by Lori

Mapping

English (EN) PIM

Mapping your products in ChannelDock is optional, but it can significantly speed up the process i...

Updated 11 months ago by Lori

Connecting PrintNode

English (EN) Sales Channel API's

Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...

Updated 11 months ago by Lori

Auto switch between LvB and Own fulfillment

English (EN) Inventory management

The Auto LVB to Own Stock Switch automatically manages your stock between Bol.com’s LVB and your ...

Updated 11 months ago by Lori

Import & export product data (Seller)

English (EN) Inventory management

Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...

Updated 11 months ago by Lori

Connecting Wuunder

English (EN) Sales Channel API's

Before connecting Wuunder to ChannelDock:  If you don't have an API key it's essential to contac...

Updated 1 year ago by Lori

Tickets priority levels

English (EN) General

Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...

Updated 1 year ago by Lori

Adding Serial Numbers to Products and Orders

English (EN) Inventory management

You can now enable serial numbers for your products. Below, we'll guide you through the setup and...

Updated 1 year ago by Lori

Can I use ChannelDock if my Fulfillment Center doesn't?

English (EN)

Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...

Updated 1 year ago by Lori