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Connecting Wuunder
Before connecting Wuunder to ChannelDock: If you don't have an API key it's essential to contac...
Connecting PrintNode
Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...
Fulfilment Network
Get discovered by ChannelDock sellers on our Fulfillment Network page. Receive fulfillment reque...
All sellers
Add sellers to your account: To add sellers to your account, navigate to CRM > All Sellers the...
Why my orders are not being imported
If you're experiencing issues with your orders not being imported into ChannelDock, in this artic...
Uploading shipment label prices using track & trace codes
Your carrier might add extra fees to a shipment after delivering the parcel to the customer. To s...
Shipment errors
There are two common errors that you can encounter when processing orders: 1.No shipping option ...
Personalise labels
To personalise the content printed on your labels, follow these steps: Go to Orders -> Open Or...
Accelerated Pick and Pack function
The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...
Batches
What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...
How to change the status of an order in ChannelDock
Changing the status of an order can be useful if the order no longer needs to be shipped and you ...
Deleting an order in ChannelDock
If an order is loaded incorrectly, for example without a linked product because it was not yet in...
Download of shipping labels / packing slips failed
When creating shipping labels, a request is made from the ChannelDock servers to the servers of t...
Connecting Returnless
Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...
Barcode scanner
Setting up barcode scanners correctly is crucial to ensure smooth operations. This article will g...
Connecting JTL FFN Merchant
Connecting a JTL FFN Merchant account is easy but requires some steps that have to be executed in...
Add products to your fulfillment center
Upon creating your account and going through the onboarding steps, you will encounter the task of...
Connecting FiveX
Before you connect FiveX to ChannelDock, login to your FiveX account and Generate your new API ke...
Connecting ChannelDock to JTL FFN
Below, we will show you how to link your ChannelDock account to the JTL Fulfillment Network: Bef...
Connecting JTL
Connecting your JTL fulfiller account to ChannelDock is really easy. This guide will describe the...