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Customer shipping address verification portal

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 1 week ago by Lori

Manually Uploading Orders

English (EN) Order management

You can manually import your orders into ChannelDock.  Navigate to Orders > Open orders page, ...

Updated 1 week ago by Lori

Printing label error - HS clasification code

English (EN) Order management

If you encounter an error stating, 'Set the product classification by going to the product settin...

Updated 1 week ago by Lori

Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...

Updated 1 week ago by Lori

Create Fulfillment Center account

English (EN) Create account

Your Fulfillment Center account will be created by us, and we'll email you the relevant details.

Updated 1 week ago by Lori

Stock Advice

English (EN) Inventory management

Manage Inventory Efficiently with ChannelDock ChannelDock offers a powerful solution for managin...

Updated 1 week ago by Dalila

Connecting Bol

English (EN) API's

How to connect your ChannelDock account with Bol.com Go to the Sales Channels page and click A...

Updated 3 weeks ago by Dalila

Installing ChannelDock's app

English (EN) General

ChannelDock recently published her mobile app and this mobile application is now available for ev...

Updated 1 month ago by Dalila

Connecting Allegro

English (EN) API's

How to connect your ChannelDock account with Allegro Go to the Sales Channels page and click A...

Updated 1 month ago by Dalila

Connecting DHL - DE

English (EN) API's

To connect your DHL Germany (DHL-DE) API, follow these steps: Step 1: Log in to your DHL Busines...

Updated 1 month ago by Dalila

Connecting DHL - NL

English (EN) API's

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Updated 1 month ago by Lars van Schaick

Synchronizing your inventory with ChannelDock

English (EN) Inventory management

Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...

Updated 2 months ago by Dalila

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...

Updated 2 months ago by Dalila

Create a delivery to your fulfillment center

English (EN) Managing fulfillment

(Only for sellers connected to one of our fulfillment centers) You will need to replenish stock ...

Updated 2 months ago by Dalila

Print product reference on labels

English (EN) Order management

To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...

Updated 2 months ago by Dalila

Batches

English (EN) Order management

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...

Updated 2 months ago by Dalila

Correcting faulty addresses in ChannelDock

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 2 months ago by Dalila

Connecting CCV

English (EN) API's

Before connecting CCV Shop to ChannelDock: Make sure the barcode of each product/product varia...

Updated 2 months ago by Dalila

Connecting Copacco

English (EN) API's

Updated 2 months ago by Lars van Schaick

Warehouse mapping

English (EN) Inventory management

With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...

Updated 3 months ago by Lori