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Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...

Updated 2 months ago by Lori

Archive products

English (EN) Inventory management

If you’ve stopped selling certain products but don’t want to remove them from your sales channels...

Updated 2 months ago by Lori

Using product tags

English (EN) Inventory management

ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...

Updated 2 months ago by Lori

Edit Product Information

English (EN) Inventory management

Keeping product information accurate and up to date is essential for maintaining an efficient inv...

Updated 2 months ago by Lori

Managing Employee Accounts

English (EN) Create account

Employee accounts allow businesses to provide team members with access to essential tools and dat...

Updated 2 months ago by Lori

Manually Uploading Orders

English (EN) Order management

You can manually import your orders into ChannelDock.  Navigate to Orders > Open orders page, ...

Updated 2 months ago by Lori

Mapping

English (EN) PIM

Mapping your products in ChannelDock is optional, but it can significantly speed up the process i...

Updated 2 months ago by Lori

Adding packaging to your orders

English (EN) Order management

You can assign specific packaging categories to individual products, and ChannelDock will automat...

Updated 3 months ago by Lori

Administration

English (EN) CRM (FC)

Our administration page is a powerful tool that allows you to monitor your fulfillment operations...

Updated 3 months ago by Lori

Connecting PrintNode

English (EN) API's

Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...

Updated 3 months ago by Lori

Connect a Pick Cart to a Batch

English (EN) Order management

Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...

Updated 3 months ago by Lori

Managing in store pick up orders while working with a fulfillment center.

English (EN) Order management

You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...

Updated 3 months ago by Lars van Schaick

Connecting WooCommerce

English (EN) API's

Linking your WooCommerce webshop to ChannelDock is done in seconds. In this article, you will lea...

Updated 3 months ago by Lori

Auto switch between LvB and Own fulfillment

English (EN) Inventory management

The Auto LVB to Own Stock Switch automatically manages your stock between Bol.com’s LVB and your ...

Updated 3 months ago by Lori

Import & export product data (Seller)

English (EN) Inventory management

Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...

Updated 3 months ago by Lori

Connecting Shopify

English (EN) API's

With just a few clicks, you can link your Shopify webshop to ChannelDock. In this article, you wi...

Updated 3 months ago by Lori

Connecting Wuunder

English (EN) API's

Before connecting Wuunder to ChannelDock:  If you don't have an API key it's essential to contac...

Updated 4 months ago by Lori

ChannelDock Support Guidelines

English (EN) General

At ChannelDock, we strive to provide effective and efficient support to all our users. As a small...

Updated 4 months ago by Lori

Tickets priority levels

English (EN) General

Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...

Updated 4 months ago by Lori

Managing Pick-Up Orders in ChannelDock

English (EN) Order management

If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...

Updated 4 months ago by Lori