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Connecting MyParcel
Before you connect MyParcel to ChannelDock Login to MyParcel and click the account icon in the...
Connecting Lightspeed
Linking Lightspeed to ChannelDock is very simple and done within 2 minutes. Before connecting Li...
Customer shipping address verification portal
It may happen that a customer does not enter their address correctly during checkout. ChannelDock...
Flat graph on product page
When a graph on the product page shows up flat, like so: This has one of the following causes:...
Import & export product data (Seller)
(updating in process) Streamline your inventory management by making bulk edits to stock levels,...
Add products to your fulfillment center
Upon creating your account and going through the onboarding steps, you will encounter the task of...
Manually importing orders
You can manually import your orders into ChannelDock. Navigate to Orders->Open orders page, c...
Import & export product data (Fulfillment center)
(Updating in progress) Streamline your inventory management by making bulk edits to stock levels...
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Stock locations
Mapping you warehouse in ChannelDock By mapping your warehouse in ChannelDock, you will never ag...
Manage inbound/outbound deliveries
ChannelDock allows you to manage your inbound and outbound deliveries. This article explains how ...
Synchronizing your inventory with ChannelDock
Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...
Automate inventory through product bundles
ChannelDock offers the ability to bundle products. This can be useful if, for example, you sell p...
Using product tags
ChannelDock supports product tags to help you manage your products. 1. To create a product tag, ...
Deleting products in ChannelDock
There may be times when you stop selling a product and would like to remove it from ChannelDock. ...
Mapping your warehouse in ChannelDock
Why use stock locations? By mapping your warehouse in ChannelDock, you will never again lose tra...
Product Information Management (PIM) guidance
This article outlines the steps for utilizing our Product Information Management system effective...
Printing label error - HS clasification code
If you encounter an error stating, "Set the product classification by going to the product settin...
Import product data
Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...
Can I use ChannelDock if my Fulfillment Center doesn't?
Can I Use ChannelDock If My Fulfillment Center Doesn't?Absolutely! ChannelDock is designed to int...