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Connecting MyParcel

English (EN) API's

Before you connect MyParcel to ChannelDock Login to MyParcel and click the account icon in the...

Updated 1 week ago by Lori

Connecting Lightspeed

English (EN) API's

Linking Lightspeed to ChannelDock is very simple and done within 2 minutes. Before connecting Li...

Updated 1 week ago by Lori

Customer shipping address verification portal

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 1 week ago by Lars van Schaick

Flat graph on product page

English (EN) Inventory management

When a graph on the product page shows up flat, like so: This has one of the following causes:...

Updated 3 weeks ago by Lori

Import & export product data (Seller)

English (EN) Inventory management

(updating in process) Streamline your inventory management by making bulk edits to stock levels,...

Updated 1 month ago by Lori

Add products to your fulfillment center

English (EN) Managing fulfillment

Upon creating your account and going through the onboarding steps, you will encounter the task of...

Updated 1 month ago by Lori

Manually importing orders

English (EN) Order management

You can manually import your orders into ChannelDock.  Navigate to Orders->Open orders page, c...

Updated 1 month ago by Lori

Import & export product data (Fulfillment center)

English (EN) Inventory management

(Updating in progress) Streamline your inventory management by making bulk edits to stock levels...

Updated 1 month ago by Lori

Adding Serial Numbers to Products and Orders

English (EN) Inventory management

You can now enable serial numbers for your products. Below, we'll guide you through the setup and...

Updated 1 month ago by Lori

Stock locations

English (EN) Inventory management

Mapping you warehouse in ChannelDock By mapping your warehouse in ChannelDock, you will never ag...

Updated 1 month ago by Lori

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock allows you to manage your inbound and outbound deliveries. This article explains how ...

Updated 1 month ago by Lori

Synchronizing your inventory with ChannelDock

English (EN) Inventory management

Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...

Updated 1 month ago by Lori

Automate inventory through product bundles

English (EN) Inventory management

ChannelDock offers the ability to bundle products. This can be useful if, for example, you sell p...

Updated 1 month ago by Lori

Using product tags

English (EN) Inventory management

ChannelDock supports product tags to help you manage your products. 1. To create a product tag, ...

Updated 1 month ago by Lori

Deleting products in ChannelDock

English (EN) Inventory management

There may be times when you stop selling a product and would like to remove it from ChannelDock. ...

Updated 1 month ago by Lori

Mapping your warehouse in ChannelDock

English (EN) Inventory management

Why use stock locations? By mapping your warehouse in ChannelDock, you will never again lose tra...

Product Information Management (PIM) guidance

English (EN) PIM

This article outlines the steps for utilizing our Product Information Management system effective...

Updated 1 month ago by Lori

Printing label error - HS clasification code

English (EN) Order management

If you encounter an error stating, "Set the product classification by going to the product settin...

Updated 1 month ago by Lori

Import product data

English (EN) Inventory management

Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...

Updated 1 month ago by Lori

Can I use ChannelDock if my Fulfillment Center doesn't?

English (EN)

Can I Use ChannelDock If My Fulfillment Center Doesn't?Absolutely! ChannelDock is designed to int...

Updated 1 month ago by Lori