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Process non-EU Amazon orders via ChannelDock.
Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...
Prestashop API errors.
Option 1 : Prestashop services aren't enabled Sometimes those settings aren't set to properly so...
Synchronizing your inventory with ChannelDock
To synchronize your inventory between different sales channels you need to connect them with Chan...
Using product tags
ChannelDock supports product tags to help you manage your products. To create a product tag, go t...
How to change the status of an order in ChannelDock
Changing the status of an order can be useful if the order no longer needs to be shipped and you ...
Book a ChannelDock consulting call
If you'd like help from a ChannelDock expert to improve your inventory / order management, you ca...
Connect with bol.com
Connecting your bol.com shop(s) to ChannelDock is very easy and done within 4 minutes. Read how i...
Connecting SendCloud to ChannelDock
If you don't already have your own contract with a carrier, SendCloud can be a good option for so...
Adding products to an outbound shipment
You will need to replenish stock at your fulfilment centre with some regularity. ChannelDock has ...
Connecting MyParcel to ChannelDock
Linking your MyParcel account to ChannelDock takes a few minutes at most. Just follow the steps a...
Download of shipping labels / packing slips failed
When creating shipping labels, a request is made from the ChannelDock servers to the servers of t...
Connecting Lightspeed
Linking Lightspeed to ChannelDock is very simple and done within 2 minutes. Just follow the steps...
Integrate SendCloud service points with ChannelDock
For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...
Correcting faulty addresses in ChannelDock
It may happen that a customer does not enter their address correctly during checkout. To deal wit...
Connecting Amazon
Linking Amazon to ChannelDock is very easy and done within minutes. Just follow the steps below: ...
Deleting an order in ChannelDock
If an order is loaded incorrectly, for example without a linked product because it was not yet in...
Viewing API logs
Via the API of your shop / marketplace, ChannelDock retrieves your products and orders. It is pos...
Deleting products in ChannelDock
There may be times when you stop selling a product and would like to remove it from ChannelDock. ...
Connecting WooCommerce
Linking your WooCommerce webshop to ChannelDock is done in seconds. In this article, you will lea...
Mapping your warehouse in ChannelDock
Why use stock locations? By mapping your warehouse in ChannelDock, you will never again lose tra...