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Using product tags

English (EN) Inventory management

ChannelDock supports product tags to help you manage your products. 1. To create a product tag, ...

Updated 4 days ago by Lori

Can I use ChannelDock if my Fulfillment Center doesn't?

English (EN)

Can I Use ChannelDock If My Fulfillment Center Doesn't?Absolutely! ChannelDock is designed to int...

Updated 4 days ago by Lori

Automate inventory through product bundles

English (EN) Inventory management

ChannelDock offers the ability to bundle products. This can be useful if, for example, you sell p...

Updated 1 week ago by Lori

Fetch products/orders from the sales channels

English (EN) General

Automatic Fetching: Products - are not automatically fetched during the night anymore which me...

Updated 1 month ago by Lori

Bol fictional stock

English (EN) General

ChannelDock introduces a strategic feature designed to minimize direct competition on bol.com and...

Updated 2 months ago by Lori

Messages

English (EN) CRM (FC)

Updated 2 months ago by Lori

Fulfilment requests

English (EN) CRM (FC)

Get discovered by ChannelDock sellers on our Fulfillment Network page. Receive fulfillment reques...

Updated 2 months ago by Lori

What are Amazon browse nodes?

English (EN) PIM

A browse node, also known as a browse category or simply a node, is an identifier used by Amazon ...

Updated 2 months ago by Lori

Printing label error - HS clasification code

English (EN) Order management

If you encounter an error stating, "Set the product classification by going to the product settin...

Updated 3 months ago by Lori

Tickets priority levels

English (EN) General

Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...

Updated 3 months ago by Lori

Why my orders are not being imported

English (EN) Order management

If you're experiencing issues with your orders not being imported into ChannelDock, in this artic...

Updated 3 months ago by Lori

ChannelDock support

English (EN) General

At ChannelDock, we aim to provide the right support for everyone. However, as ChannelDock consist...

Updated 4 months ago by Lori

Connecting Amazon

English (EN) API's

Connecting Amazon Linking Amazon to ChannelDock is very easy and done within minutes. Just follo...

Updated 4 months ago by Lori

Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...

Updated 5 months ago by Lori

All sellers

English (EN) CRM (FC)

Add sellers to your account:   To add sellers to your account, navigate to CRM > All Sellers the...

Updated 5 months ago by Lori

Connecting CDiscount

English (EN) API's

Connecting your CDiscount account with ChannelDock is a straightforward process that can be compl...

Updated 5 months ago by Lori

Connecting BigCommerce

English (EN) API's

Before connecting BigCommerce to ChannelDock: Make sure the barcode of each product / product ...

Updated 5 months ago by Lori

Connecting CCV

English (EN) API's

Before connecting CCV Shop to ChannelDock: Make sure the barcode of each product/product varia...

Updated 5 months ago by Lori

Connecting Bol.

English (EN) API's

Before you connect Bol. to ChannelDock: Log in to bol.com's seller portal. In the top rig...

Updated 5 months ago by Lori

Connecting DHL

English (EN) API's

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Updated 5 months ago by Lori