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Connecting Returnless

English (EN) Sales Channel API's

Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...

Updated 5 months ago by Lori

Product Information Management (PIM) guidance

English (EN) PIM

This article outlines the steps for utilizing our Product Information Management system effective...

Updated 5 months ago by Dalila

Refreshing your Bol API token

English (EN) Sales Channel API's

To keep your product listings, stock levels, and orders in sync between Bol and ChannelDock, your...

Updated 6 months ago by Dalila

Picqer Integration

English (EN)

Streamline Your Warehouse Operations with ChannelDock & Picqer Integration ChannelDock integrate...

Updated 6 months ago by Dalila

Label reverted - Cannot close at the sales channel

English (EN)

This error usually occurs when ChannelDock is unable to update the shipping status back to the sa...

Updated 6 months ago by Dalila

ChannelDock Shipping Carriers

English (EN)

Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping me...

Updated 6 months ago by Dalila

How to Add Your Logo to Shipping Labels

English (EN) Order management

to include your logo on shipping labels! Just follow the steps below to get everything set up. U...

Updated 6 months ago by Dalila

Order product not recognised

English (EN) Order management

It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...

Updated 6 months ago by Lars van Schaick

Managing Employee Accounts

English (EN) Create account

Employee accounts allow businesses to provide team members with access to essential tools and dat...

Updated 6 months ago by Lori

Connect a Pick Cart to a Batch

English (EN) Order management

Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...

Updated 6 months ago by Lori

Managing in store pick up orders while working with a fulfillment center.

English (EN) Order management

You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...

Updated 6 months ago by Lars van Schaick

Update products in an order without errors

English (EN) Order management

If you need to update products in an order that has already been imported into ChannelDock, remov...

Updated 6 months ago by Lori

Printing label error - HS clasification code

English (EN) Order management

If you encounter an error stating, 'Set the product classification by going to the product settin...

Updated 6 months ago by Lori

Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...

Updated 6 months ago by Lori

Connecting Bol

English (EN) Sales Channel API's

How to connect your ChannelDock account with Bol.com Go to the Sales Channels page and click A...

Updated 7 months ago by Dalila

Connecting DHL - NL

English (EN) Sales Channel API's

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Updated 7 months ago by Lars van Schaick

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...

Updated 8 months ago by Dalila

Create a delivery to your fulfillment center

English (EN) Managing fulfillment

(Only for sellers connected to one of our fulfillment centers) You will need to replenish stock ...

Updated 8 months ago by Dalila

Print product reference on labels

English (EN) Order management

To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...

Updated 8 months ago by Dalila

Batches

English (EN) Order management

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...

Updated 8 months ago by Dalila