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Managing in store pick up orders while working with a fulfillment center.

English (EN) Order management

You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...

Updated 3 months ago by Lars van Schaick

Update products in an order without errors

English (EN) Order management

If you need to update products in an order that has already been imported into ChannelDock, remov...

Updated 3 months ago by Lori

Customize packing slips

English (EN) Order management

Packing slips are a key part of order fulfillment, providing customers with essential order detai...

Updated 3 months ago by Dalila

Printing label error - HS clasification code

English (EN) Order management

If you encounter an error stating, 'Set the product classification by going to the product settin...

Updated 3 months ago by Lori

Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...

Updated 3 months ago by Lori

Stock Advice

English (EN) Inventory management

Manage Inventory Efficiently with ChannelDock ChannelDock offers a powerful solution for managin...

Updated 3 months ago by Dalila

Connecting Bol

English (EN) API's

How to connect your ChannelDock account with Bol.com Go to the Sales Channels page and click A...

Updated 4 months ago by Dalila

Connecting Allegro

English (EN) API's

How to connect your ChannelDock account with Allegro Go to the Sales Channels page and click A...

Updated 5 months ago by Dalila

Connecting DHL - DE

English (EN) API's

To connect your DHL Germany (DHL-DE) API, follow these steps: Step 1: Log in to your DHL Busines...

Updated 5 months ago by Dalila

Connecting DHL - NL

English (EN) API's

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Updated 5 months ago by Lars van Schaick

Synchronizing your inventory with ChannelDock

English (EN) Inventory management

Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...

Updated 5 months ago by Dalila

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...

Updated 5 months ago by Dalila

Create a delivery to your fulfillment center

English (EN) Managing fulfillment

(Only for sellers connected to one of our fulfillment centers) You will need to replenish stock ...

Updated 5 months ago by Dalila

Print product reference on labels

English (EN) Order management

To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...

Updated 5 months ago by Dalila

Batches

English (EN) Order management

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...

Updated 5 months ago by Dalila

Correcting faulty addresses in ChannelDock

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 5 months ago by Dalila

Connecting CCV

English (EN) API's

Before connecting CCV Shop to ChannelDock: Make sure the barcode of each product/product varia...

Updated 6 months ago by Dalila

Connecting Copacco

English (EN) API's

Updated 6 months ago by Lars van Schaick

Resolving WooCommerce API Connection Issues

English (EN) API's

If you're encountering a "JSON ERROR: Syntax error" message, this typically indicates an issue wi...

Updated 7 months ago by Lars van Schaick

Hidden Features (tree dots)

English (EN)

And what do they do

Updated 7 months ago by Lori