Recently Updated Pages
Installing ChannelDock's app
ChannelDock recently published her mobile app and this mobile application is now available for ev...
Deleting an order in ChannelDock
If an order is loaded incorrectly, for example without a linked product because it was not yet in...
Administration
Our administration page is a powerful tool that allows you to monitor your fulfillment operations...
Connecting FiveX
Before you connect FiveX to ChannelDock, login to your FiveX account and Generate your new API ke...
Subscription for the customers that found FC via our Fulfillment center network
Switching to a Fulfillment Center from the ChannelDock Network If you found a Fulfillment Center...
Managing Pick-Up Orders in ChannelDock
If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...
Connecting Returnless
Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...
Product Information Management (PIM) guidance
This article outlines the steps for utilizing our Product Information Management system effective...
Refreshing your Bol API token
To keep your product listings, stock levels, and orders in sync between Bol and ChannelDock, your...
Picqer Integration
Streamline Your Warehouse Operations with ChannelDock & Picqer Integration ChannelDock integrate...
Label reverted - Cannot close at the sales channel
This error usually occurs when ChannelDock is unable to update the shipping status back to the sa...
ChannelDock Shipping Carriers
Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping me...
How to Add Your Logo to Shipping Labels
to include your logo on shipping labels! Just follow the steps below to get everything set up. U...
Order product not recognised
It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...
Managing Employee Accounts
Employee accounts allow businesses to provide team members with access to essential tools and dat...
Connect a Pick Cart to a Batch
Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...
Managing in store pick up orders while working with a fulfillment center.
You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...
Update products in an order without errors
If you need to update products in an order that has already been imported into ChannelDock, remov...
Printing label error - HS clasification code
If you encounter an error stating, 'Set the product classification by going to the product settin...
Create a seller account through fulfillment center link
To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...