Recently Updated Pages
Connecting Wuunder
Before connecting Wuunder to ChannelDock: If you don't have an API key it's essential to contac...
ChannelDock Support Guidelines
At ChannelDock, we strive to provide effective and efficient support to all our users. As a small...
Tickets priority levels
Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...
Managing Pick-Up Orders in ChannelDock
If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Zebra barcode scanner
If your Zebra scanner isn’t working with ChannelDock, follow these steps to configure it correctl...
Can I use ChannelDock if my Fulfillment Center doesn't?
Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...
Update products in an order without errors
If you need to update products in an order that has already been imported into ChannelDock, remov...
Diconnect a product from a sales channel
If a product’s EAN (European Article Number) changes outside of ChannelDock, the system may retai...
Import & export product data (Fulfillment center)
Streamline your inventory management by making bulk edits to stock levels and other product-relat...
Deleting products in ChannelDock
There may be times when you stop selling a product and would like to remove it from ChannelDock. ...
Printing label error - HS clasification code
If you encounter an error stating, 'Set the product classification by going to the product settin...
Streamlining Your Warehouse Layout with an Effective Naming Scheme
This article addresses several critical components of making sure the layout of your warehouse is...
Fetch products/orders from the sales channels
Automatic Fetching: Products - are not automatically fetched during the night anymore which me...
Flat graph on product page
When a graph on the product page shows up flat, like so: This has one of the following causes:...
Stock notifications and stock advice from ChannelDock
ChannelDock is an excellent way to help you manage your inventory. Especially if you have multipl...
Connecting Sendy
Connecting your Sendy account to ChannelDock is quick and easy. Follow this guide to get started ...
Customer shipping address verification portal
It may happen that a customer does not enter their address correctly during checkout. ChannelDock...
Uploading shipment label prices using track & trace codes
Your carrier might add extra fees to a shipment after delivering the parcel to the customer. To s...
Custom feeds
What is customs feeds? Custom feeds is a powerful tool that provides a seamless way for you to l...