Recently Updated Pages
Label reverted - Cannot close at the sales channel
This error usually occurs when ChannelDock is unable to update the shipping status back to the sa...
ChannelDock Shipping Carriers
Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping me...
How to Add Your Logo to Shipping Labels
to include your logo on shipping labels! Just follow the steps below to get everything set up. U...
Order product not recognised
It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...
Managing Employee Accounts
Employee accounts allow businesses to provide team members with access to essential tools and dat...
Connect a Pick Cart to a Batch
Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...
Managing in store pick up orders while working with a fulfillment center.
You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...
Update products in an order without errors
If you need to update products in an order that has already been imported into ChannelDock, remov...
Printing label error - HS clasification code
If you encounter an error stating, 'Set the product classification by going to the product settin...
Create a seller account through fulfillment center link
To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...
Connecting Bol
How to connect your ChannelDock account with Bol.com Go to the Sales Channels page and click A...
Connecting Allegro
How to connect your ChannelDock account with Allegro Go to the Sales Channels page and click A...
Connecting DHL - DE
To connect your DHL Germany (DHL-DE) API, follow these steps: Step 1: Log in to your DHL Busines...
Connecting DHL - NL
Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...
Synchronizing your inventory with ChannelDock
Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...
Manage inbound/outbound deliveries
ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...
Create a delivery to your fulfillment center
(Only for sellers connected to one of our fulfillment centers) You will need to replenish stock ...
Print product reference on labels
To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...
Batches
What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...
Correcting faulty addresses in ChannelDock
It may happen that a customer does not enter their address correctly during checkout. ChannelDock...