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Batches

English (EN) Order management

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...

Updated 3 months ago by Lori

Connecting Wix

English (EN) API's

Before connecting Wix to ChannelDock:  Make sure the barcode of each product/product variant i...

Updated 3 months ago by Lori

Connecting Shopware 6

English (EN) API's

Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be compl...

Updated 3 months ago by Lori

Personalise labels

English (EN) Order management

To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...

Updated 3 months ago by Lori

Accelerated Pick and Pack function

English (EN) Order management

The function allows you to use the Pick & Pack page without touching the keyboard or mouse, strea...

Updated 3 months ago by Lori

Process non-EU Amazon orders via ChannelDock

English (EN) API's

Creating shipping labels for non-European Amazon orders is done in a slightly different way than ...

Updated 3 months ago by Lori

Prestashop API errors

English (EN) API's

Option 1 : Prestashop services aren't enabled Sometimes those settings aren't set to properly so...

Updated 3 months ago by Lori

How to change the status of an order in ChannelDock

English (EN) Order management

Changing the status of an order can be useful if the order no longer needs to be shipped and you ...

Updated 3 months ago by Lori

Creating smart shipping rules

English (EN) Order management

Shipping rules can help you process orders more efficiently. If no rules are set, ChannelDock wil...

Updated 3 months ago by Lori

Integrate SendCloud service points with ChannelDock

English (EN) Order management

For ChannelDock to take over the service point addresses your customer has chosen via the SendClo...

Updated 3 months ago by Lori

Correcting faulty addresses in ChannelDock

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 3 months ago by Lori

Products (Amazon) with wrong EANs

English (EN) API's

When creating a listing on Amazon, it is important to enter the EAN code of your product in the f...

Updated 3 months ago by Lori

Terms & Conditions

Policies and agreements (EN)

Introduction This website and online application (hereafter referred to as the 'Service' or 'Ser...

Updated 4 months ago by Lori

Custom Fulfillment Center

English (EN) Managing fulfillment

If your fulfillment center isn’t using ChannelDock but you still want to access all the available...

Updated 4 months ago by Lori

Connecting FiveX

English (EN) API's

Before you connect FiveX to ChannelDock, login to your FiveX account and Generate your new API ke...

Updated 4 months ago by Lori

Connecting Etsy

English (EN) API's

Connecting Etsy to ChannelDock is very easy and done within minutes. Just follow the steps below:...

Updated 4 months ago by Lori

Connecting Returnless

English (EN) API's

Before connecting Returnless to Channeldock: You must create your API key in your Returnless acc...

Updated 4 months ago by Lori

Connecting SendCloud

English (EN) API's

If you don't already have your own contract with a carrier, SendCloud can be a good option for so...

Updated 4 months ago by Lori

Connecting ChannelDock to JTL FFN

English (EN) API's

Below, we will show you how to link your ChannelDock account to the JTL Fulfillment Network: Bef...

Updated 4 months ago by Lori

Connecting JTL FFN Merchant

English (EN) API's

Connecting a JTL FFN Merchant account is easy but requires some steps that have to be executed in...

Updated 4 months ago by Lori