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Om je voorraad te synchroniseren tussen verschillende verkoopkanalen dien je deze te koppelen met ChannelDock. Via deze link hebben we verschillende help artikelen beschikbaar over het koppelen van je verkoopkanalen. Na het koppelen worden je producten automa...

Via de API van je webshop / marketplace haalt ChannelDock je producten en orders op. Het kan zijn dat door verschillende oorzaken je producten / orders niet worden ingeladen. In dit geval is het handig om de API log in te zien zodat je het probleem kan oplosse...

ChannelDock biedt de mogelijkheid om producten te bundelen. Dit kan handig zijn als je bijvoorbeeld producten in sets verkoopt en wilt dat je voorraadniveau correct blijft. Hieronder bespreken we een aantal verschillende scenario's voor het gebruik van bundel ...

Soms is het nodig om je product data in bulk te exporteren / importeren. ChannelDock heeft hier een handige functie voor. Dit artikel beschrijft hoe jij in bulk product data kan exporteren, maar ook hoe je in bulk je voorraadstanden kan importeren aan de hand ...

Met een paar klikken koppel je je Shopify webshop aan ChannelDock. In dit artikel lees je hoe.   Voordat je Shopify koppelt aan ChannelDock: Om producten in te laden van je Shopify webshop is het belangrijk dat elk product een EAN code heeft ingevuld bij he...

Het kan voorkomen dat je stopt met het verkopen van een product en deze graag uit ChannelDock wilt verwijderen. Volg de instructies om erachter te komen hoe je dit op de juiste manier doet. Zorg ervoor dat het product verwijderd is van je verkoopkanalen...

When creating a listing on Amazon, it is important to enter the EAN code of your product in the field: "External Product ID" when creating a product, you also have to select that the code is an EAN. Like this: If you don't do this, ChannelDock will not be a...

ChannelDock recently published her mobile app and this mobile application is now available for every ChannelDock user to install on her mobile device (phone, tablet etc.). The ChannelDock app is a webapp that is mobile friendly. How to install: iPhone: ...

ChannelDock is an excellent way to help you manage your inventory. Especially if you have multiple stock locations (in-house storage, fulfillment center, Logistics via Bol (LVB) and/or Fulfillment by Amazon (FBA)). This article explains how to take advantage o...

Why use stock locations? By mapping your warehouse in ChannelDock, you will never again lose track of your products by being able to see at which location(s) a product is located and how many pieces are in each stock location. ChannelDock can therefore genera...

Linking your WooCommerce webshop to ChannelDock is done in seconds. In this article, you will learn how. Before linking WooCommerce to ChannelDock: Make sure the article number of your products in WooCommerce is filled in with the EAN code of your products. ...

There may be times when you stop selling a product and would like to remove it from ChannelDock. Follow the instructions to find out how to do this properly. 1. Make sure the product has been removed from your sales channels. Otherwise, the product will be re...

With just a few clicks, you can link your Shopify webshop to ChannelDock. In this article, you will learn how. Before connecting Shopify to ChannelDock To load products from your Shopify webshop, it is important that each product has an EAN code filled in ...

Via the API of your shop / marketplace, ChannelDock retrieves your products and orders. It is possible that, for various reasons, your products / orders are not being loaded. In this case, it is useful to view the API log so you can solve the problem. In Con...

If an order is loaded incorrectly, for example without a linked product because it was not yet in ChannelDock, it may be useful to delete that order. The order will then be reloaded if it is still present on your sales channel. 1. Navigate to orders and click...

Connecting Amazon Linking Amazon to ChannelDock is very easy and done within minutes. Just follow the steps below: Navigate to the 'Sales Channels' page and click on 'Add sales channel' located in the top left corner. Click on the Amazon logo and then...

It may happen that a customer does not enter their address correctly during checkout. ChannelDock checks and flags suspicious addresses, holding those orders separately. To find those orders, navigate to Orders -> Open orders and click on 'Check address' filt...

For ChannelDock to take over the service point addresses your customer has chosen via the SendCloud plugin in your shop, you need to copy your shop's URL into ChannelDock. Then go to SendCloud and via 'Settings > Integrations > [webshop]', paste your shop's ...

Linking Lightspeed to ChannelDock is very simple and done within 2 minutes. Before connecting Lightspeed to ChannelDock: Log in to your Lightspeed shop and via the left menu, go to 'Settings' and then click on 'Developers'. Now click on 'New API key'. ...

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > New API key. If the 'API keys' tab is not visible, you should contact your DHL account manager so that he/she can activate it for your account. Enter 'ChannelDoc...