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Import & export product data (Seller)

English (EN) Inventory management

Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...

Updated 1 day ago by Lori

Import & export product data (Fulfillment center)

English (EN) Inventory management

Streamline your inventory management by making bulk edits to stock levels and other product-relat...

Updated 1 day ago by Lori

Deleting products in ChannelDock

English (EN) Inventory management

There may be times when you stop selling a product and would like to remove it from ChannelDock. ...

Updated 1 day ago by Lori

Using product tags

English (EN) Inventory management

ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...

Updated 1 day ago by Lori

Printing label error - HS clasification code

English (EN) Order management

If you encounter an error stating, 'Set the product classification by going to the product settin...

Updated 4 days ago by Lori

Streamlining Your Warehouse Layout with an Effective Naming Scheme

English (EN) Inventory management

This article addresses several critical components of making sure the layout of your warehouse is...

Updated 4 days ago by Lori

Automate inventory through product bundles

English (EN) Inventory management

ChannelDock allows you to bundle products, which is useful when selling items in sets and maintai...

Updated 1 week ago by Lori

Fetch products/orders from the sales channels

English (EN) General

Automatic Fetching: Products - are not automatically fetched during the night anymore which me...

Updated 1 week ago by Lori

Archive products

English (EN) Inventory management

If you’ve stopped selling certain products but don’t want to remove them from your sales channels...

Updated 1 week ago by Lori

Flat graph on product page

English (EN) Inventory management

When a graph on the product page shows up flat, like so: This has one of the following causes:...

Updated 1 week ago by Lori

Adding Serial Numbers to Products and Orders

English (EN) Inventory management

You can now enable serial numbers for your products. Below, we'll guide you through the setup and...

Updated 1 week ago by Lori

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...

Updated 1 week ago by Lori

Synchronizing your inventory with ChannelDock

English (EN) Inventory management

Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...

Updated 1 week ago by Lori

Mapping your warehouse in ChannelDock

English (EN) Inventory management

Why use stock locations? By mapping your warehouse in ChannelDock, you will never again lose tra...

Updated 1 week ago by Lori

Stock notifications and stock advice from ChannelDock

English (EN) Inventory management

ChannelDock is an excellent way to help you manage your inventory. Especially if you have multipl...

Updated 1 week ago by Lori

Connecting Sendy

English (EN) API's

Connecting your Sendy account to ChannelDock is quick and easy. Follow this guide to get started ...

Updated 1 week ago by Lori

Customize packing slips

English (EN) Order management

Packing slips are a key part of order fulfillment, providing customers with essential order detai...

Updated 1 week ago by Lori

Customer shipping address verification portal

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 1 week ago by Lori

Manually importing orders

English (EN) Order management

You can manually import your orders into ChannelDock.  Navigate to Orders->Open orders page, c...

Updated 1 week ago by Lori

Why my orders are not being imported

English (EN) Order management

If you're experiencing issues with your orders not being imported into ChannelDock, in this artic...

Updated 1 week ago by Lori