Skip to main content

Recently Updated Pages

Resolving WooCommerce API Connection Issues

English (EN) API's

If you're encountering a "JSON ERROR: Syntax error" message, this typically indicates an issue wi...

Updated 3 days ago by Lars van Schaick

Hidden Features (tree dots)

English (EN)

And what do they do

Updated 3 weeks ago by Lori

Connecting CDiscount

English (EN) API's

Connecting your CDiscount account with ChannelDock is a straightforward process that can be compl...

Updated 3 weeks ago by Lori

Connecting Octopia - CDiscount

English (EN) API's

Updated 1 month ago by Lori

Connecting Amazon

English (EN) API's

Connecting Amazon Linking Amazon to ChannelDock is very easy and done within minutes. Just follo...

Updated 1 month ago by Lori

Automate inventory through product bundles

English (EN) Inventory management

ChannelDock allows you to bundle products, which is useful when selling items in sets and maintai...

Updated 1 month ago by Lori

Why my orders are not being imported

English (EN) Order management

If you're experiencing issues with your orders not being imported into ChannelDock, in this artic...

Updated 1 month ago by Lori

Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...

Updated 1 month ago by Lori

Archive products

English (EN) Inventory management

If you’ve stopped selling certain products but don’t want to remove them from your sales channels...

Updated 1 month ago by Lori

Using product tags

English (EN) Inventory management

ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...

Updated 1 month ago by Lori

Edit Product Information

English (EN) Inventory management

Keeping product information accurate and up to date is essential for maintaining an efficient inv...

Updated 1 month ago by Lori

Managing Employee Accounts

English (EN) Create account

Employee accounts allow businesses to provide team members with access to essential tools and dat...

Updated 1 month ago by Lori

Manually Uploading Orders

English (EN) Order management

You can manually import your orders into ChannelDock.  Navigate to Orders > Open orders page, ...

Updated 1 month ago by Lori

Mapping

English (EN) PIM

Mapping your products in ChannelDock is optional, but it can significantly speed up the process i...

Updated 1 month ago by Lori

Sender addresses

English (EN) Order management

You can assign a specific sender address to your shipments using shipping rules. This functionali...

Updated 1 month ago by Lori

Adding packaging to your orders

English (EN) Order management

You can assign specific packaging categories to individual products, and ChannelDock will automat...

Updated 1 month ago by Lori

Administration

English (EN) CRM (FC)

Our administration page is a powerful tool that allows you to monitor your fulfillment operations...

Updated 1 month ago by Lori

Connecting PrintNode

English (EN) API's

Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...

Updated 1 month ago by Lori

Connect a Pick Cart to a Batch

English (EN) Order management

Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...

Updated 1 month ago by Lori

Managing in store pick up orders while working with a fulfillment center.

English (EN) Order management

You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...

Updated 1 month ago by Lars van Schaick