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Warehouse mapping
With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...
Diconnect a product from a sales channel
If a product’s EAN (European Article Number) changes outside of ChannelDock, the system may retai...
Import & export product data (Seller)
Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...
Import & export product data (Fulfillment center)
Streamline your inventory management by making bulk edits to stock levels and other product-relat...
Deleting products in ChannelDock
There may be times when you stop selling a product and would like to remove it from ChannelDock. ...
Using product tags
ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...
Printing label error - HS clasification code
If you encounter an error stating, 'Set the product classification by going to the product settin...
Streamlining Your Warehouse Layout with an Effective Naming Scheme
This article addresses several critical components of making sure the layout of your warehouse is...
Automate inventory through product bundles
ChannelDock allows you to bundle products, which is useful when selling items in sets and maintai...
Fetch products/orders from the sales channels
Automatic Fetching: Products - are not automatically fetched during the night anymore which me...
Archive products
If you’ve stopped selling certain products but don’t want to remove them from your sales channels...
Flat graph on product page
When a graph on the product page shows up flat, like so: This has one of the following causes:...
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Manage inbound/outbound deliveries
ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...
Synchronizing your inventory with ChannelDock
Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...
Stock notifications and stock advice from ChannelDock
ChannelDock is an excellent way to help you manage your inventory. Especially if you have multipl...
Connecting Sendy
Connecting your Sendy account to ChannelDock is quick and easy. Follow this guide to get started ...
Customize packing slips
Packing slips are a key part of order fulfillment, providing customers with essential order detai...
Customer shipping address verification portal
It may happen that a customer does not enter their address correctly during checkout. ChannelDock...
Manually importing orders
You can manually import your orders into ChannelDock. Navigate to Orders->Open orders page, c...