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Warehouse mapping
With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...
Order product not recognised
It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...
Resolving WooCommerce API Connection Issues
If you're encountering a "JSON ERROR: Syntax error" message, this typically indicates an issue wi...
Hidden Features (tree dots)
And what do they do
Connecting CDiscount
Connecting your CDiscount account with ChannelDock is a straightforward process that can be compl...
Connecting Octopia - CDiscount
Connecting Amazon
Connecting Amazon Linking Amazon to ChannelDock is very easy and done within minutes. Just follo...
Automate inventory through product bundles
ChannelDock allows you to bundle products, which is useful when selling items in sets and maintai...
Why my orders are not being imported
If you're experiencing issues with your orders not being imported into ChannelDock, in this artic...
Create a seller account through fulfillment center link
To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key point...
Archive products
If you’ve stopped selling certain products but don’t want to remove them from your sales channels...
Using product tags
ChannelDock supports product tags to help you manage your products. Create tag 1. To create a p...
Edit Product Information
Keeping product information accurate and up to date is essential for maintaining an efficient inv...
Managing Employee Accounts
Employee accounts allow businesses to provide team members with access to essential tools and dat...
Manually Uploading Orders
You can manually import your orders into ChannelDock. Navigate to Orders > Open orders page, ...
Mapping
Mapping your products in ChannelDock is optional, but it can significantly speed up the process i...
Sender addresses
You can assign a specific sender address to your shipments using shipping rules. This functionali...
Adding packaging to your orders
You can assign specific packaging categories to individual products, and ChannelDock will automat...
Administration
Our administration page is a powerful tool that allows you to monitor your fulfillment operations...
Connecting PrintNode
Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...