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Sender addresses

English (EN) Order management

You can assign a specific sender address to your shipments using shipping rules. This functionali...

Updated 1 day ago by Lori

Adding packaging to your orders

English (EN) Order management

You can assign specific packaging categories to individual products, and ChannelDock will automat...

Updated 2 days ago by Lori

Administration

English (EN) CRM (FC)

Our administration page is a powerful tool that allows you to monitor your fulfillment operations...

Updated 2 days ago by Lori

Connecting PrintNode

English (EN) API's

Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...

Updated 2 days ago by Lori

Connect a Pick Cart to a Batch

English (EN) Order management

Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...

Updated 2 days ago by Lori

Managing in store pick up orders while working with a fulfillment center.

English (EN) Order management

You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...

Updated 3 days ago by Lars van Schaick

Connecting WooCommerce

English (EN) API's

Linking your WooCommerce webshop to ChannelDock is done in seconds. In this article, you will lea...

Updated 1 week ago by Lori

Auto switch between LvB and Own fulfillment

English (EN) Inventory management

The Auto LVB to Own Stock Switch automatically manages your stock between Bol.com’s LVB and your ...

Updated 1 week ago by Lori

Import & export product data (Seller)

English (EN) Inventory management

Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...

Updated 1 week ago by Lori

Connecting Shopify

English (EN) API's

With just a few clicks, you can link your Shopify webshop to ChannelDock. In this article, you wi...

Updated 1 week ago by Lori

Connecting Wuunder

English (EN) API's

Before connecting Wuunder to ChannelDock:  If you don't have an API key it's essential to contac...

Updated 1 month ago by Lori

ChannelDock Support Guidelines

English (EN) General

At ChannelDock, we strive to provide effective and efficient support to all our users. As a small...

Updated 1 month ago by Lori

Tickets priority levels

English (EN) General

Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...

Updated 1 month ago by Lori

Managing Pick-Up Orders in ChannelDock

English (EN) Order management

If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...

Updated 1 month ago by Lori

Adding Serial Numbers to Products and Orders

English (EN) Inventory management

You can now enable serial numbers for your products. Below, we'll guide you through the setup and...

Updated 1 month ago by Lori

Zebra barcode scanner

English (EN) General

If your Zebra scanner isn’t working with ChannelDock, follow these steps to configure it correctl...

Updated 1 month ago by Lori

Can I use ChannelDock if my Fulfillment Center doesn't?

English (EN)

Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...

Updated 1 month ago by Lori

Update products in an order without errors

English (EN) Order management

If you need to update products in an order that has already been imported into ChannelDock, remov...

Updated 2 months ago by Lori

Warehouse mapping

English (EN) Inventory management

With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...

Updated 2 months ago by Lori

Diconnect a product from a sales channel

English (EN) Inventory management

If a product’s EAN (European Article Number) changes outside of ChannelDock, the system may retai...

Updated 2 months ago by Lori