Skip to main content

Recently Updated Pages

Label reverted - Cannot close at the sales channel

English (EN)

This error usually occurs when ChannelDock is unable to update the shipping status back to the sa...

Updated 1 day ago by Dalila

Connecting Allegro

English (EN) API's

How to connect your ChannelDock account with Allegro Go to the Sales Channels page and click A...

Updated 2 days ago by Dalila

ChannelDock Integrations

English (EN)

All Sale Channels Currently Supported by ChannelDock : Amazon EuropeNL NetherlandsDE GermanyFR...

Updated 1 week ago by Dalila

Connecting DHL - DE

English (EN) API's

To connect your DHL Germany (DHL-DE) API, follow these steps: Step 1: Log in to your DHL Busines...

Updated 1 week ago by Dalila

Connecting DHL - NL

English (EN) API's

Before connecting DHL to ChannelDock: Log in to your DHL account Go to settings > API keys > ...

Updated 1 week ago by Lars van Schaick

ChannelDock Shipping Carriers

English (EN)

Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping me...

Updated 1 week ago by Dalila

Synchronizing your inventory with ChannelDock

English (EN) Inventory management

Synchronize your inventory seamlessly across diverse sales channels by connecting them through Ch...

Updated 4 weeks ago by Dalila

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you ...

Updated 4 weeks ago by Dalila

Create a delivery to your fulfillment center

English (EN) Managing fulfillment

(Only for sellers connected to one of our fulfillment centers) You will need to replenish stock ...

Updated 4 weeks ago by Dalila

Customize packing slips

English (EN) Order management

Packing slips are a key part of order fulfillment, providing customers with essential order detai...

Updated 4 weeks ago by Dalila

Sender addresses

English (EN) Order management

You can assign a specific sender address to your shipments using shipping rules. This functionali...

Updated 4 weeks ago by Dalila

Print product reference on labels

English (EN) Order management

To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Or...

Updated 1 month ago by Dalila

Batches

English (EN) Order management

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to stre...

Updated 1 month ago by Dalila

How to Add Your Logo to Shipping Labels

English (EN) Order management

to include your logo on shipping labels! Just follow the steps below to get everything set up. U...

Updated 1 month ago by Dalila

Correcting faulty addresses in ChannelDock

English (EN) Order management

It may happen that a customer does not enter their address correctly during checkout. ChannelDock...

Updated 1 month ago by Dalila

Connecting CCV Shop

English (EN) API's

Updated 1 month ago by Dalila

Connecting Copacco

English (EN) API's

Updated 1 month ago by Lars van Schaick

Warehouse mapping

English (EN) Inventory management

With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...

Updated 1 month ago by Lori

Order product not recognised

English (EN) Order management

It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...

Updated 2 months ago by Lars van Schaick

Resolving WooCommerce API Connection Issues

English (EN) API's

If you're encountering a "JSON ERROR: Syntax error" message, this typically indicates an issue wi...

Updated 2 months ago by Lars van Schaick