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Sender addresses
You can assign a specific sender address to your shipments using shipping rules. This functionali...
Adding packaging to your orders
You can assign specific packaging categories to individual products, and ChannelDock will automat...
Administration
Our administration page is a powerful tool that allows you to monitor your fulfillment operations...
Connecting PrintNode
Connecting your PrintNode account with ChannelDock is a straightforward process that can be compl...
Connect a Pick Cart to a Batch
Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...
Managing in store pick up orders while working with a fulfillment center.
You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...
Connecting WooCommerce
Linking your WooCommerce webshop to ChannelDock is done in seconds. In this article, you will lea...
Auto switch between LvB and Own fulfillment
The Auto LVB to Own Stock Switch automatically manages your stock between Bol.com’s LVB and your ...
Import & export product data (Seller)
Streamline your inventory management by making bulk edits to stock levels, sales channels, and ot...
Connecting Shopify
With just a few clicks, you can link your Shopify webshop to ChannelDock. In this article, you wi...
Connecting Wuunder
Before connecting Wuunder to ChannelDock: If you don't have an API key it's essential to contac...
ChannelDock Support Guidelines
At ChannelDock, we strive to provide effective and efficient support to all our users. As a small...
Tickets priority levels
Sometimes, our support team may not be able to immediately resolve certain issues, requiring inte...
Managing Pick-Up Orders in ChannelDock
If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...
Adding Serial Numbers to Products and Orders
You can now enable serial numbers for your products. Below, we'll guide you through the setup and...
Zebra barcode scanner
If your Zebra scanner isn’t working with ChannelDock, follow these steps to configure it correctl...
Can I use ChannelDock if my Fulfillment Center doesn't?
Absolutely! ChannelDock is designed to integrate seamlessly into your workflow, even if your fulf...
Update products in an order without errors
If you need to update products in an order that has already been imported into ChannelDock, remov...
Warehouse mapping
With ChannelDock’s warehouse mapping, you’ll have clear visibility of product locations and quant...
Diconnect a product from a sales channel
If a product’s EAN (European Article Number) changes outside of ChannelDock, the system may retai...