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Newland Scanner

English (EN)

Instructions to Set Your Newland Scanner Click on > Settings > Scan > Output mode  Enable > ...

Updated 1 day ago by Dalila

Refreshing your Bol API token

English (EN) API's

To keep your product listings, stock levels, and orders in sync between Bol and ChannelDock, your...

Updated 3 days ago by Dalila

ChannelDock Integrations

English (EN)

All Sale Channels Currently Supported by ChannelDock : Amazon EuropeNL NetherlandsDE GermanyFR...

Updated 1 week ago by Dalila

Stock Advice

English (EN)

Using stock recommendations: Stock advisories can be viewed through "Inventory > Stock Advice. S...

Updated 1 week ago by Dalila

Stock Notification

English (EN)

Stock notifications in ChannelDock help you stay ahead of inventory shortages. By setting up thes...

Updated 1 week ago by Dalila

How to Add a Payment Method in ChannelDock

English (EN) Subscription

Step-by-Step Guide Log in to your ChannelDock Account Go to Settings > Account > Subs...

Updated 1 week ago by Dalila

Where to download my Invoice?

English (EN) Subscription

Downloading Invoices Log in to your ChannelDock account. Go to Settings -> Account ->...

Updated 1 week ago by Dalila

Picqer Integration

English (EN)

Streamline Your Warehouse Operations with ChannelDock & Picqer Integration ChannelDock integrate...

Updated 1 week ago by Dalila

Label reverted - Cannot close at the sales channel

English (EN)

This error usually occurs when ChannelDock is unable to update the shipping status back to the sa...

Updated 1 week ago by Dalila

ChannelDock Shipping Carriers

English (EN)

Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping me...

Updated 1 week ago by Dalila

How to Add Your Logo to Shipping Labels

English (EN) Order management

to include your logo on shipping labels! Just follow the steps below to get everything set up. U...

Updated 1 week ago by Dalila

Order product not recognised

English (EN) Order management

It can happen that the product of an order is not recognized by ChannelDock. This likely also mea...

Updated 1 week ago by Lars van Schaick

Managing Employee Accounts

English (EN) Create account

Employee accounts allow businesses to provide team members with access to essential tools and dat...

Updated 1 week ago by Lori

Adding packaging to your orders

English (EN) Order management

You can assign specific packaging categories to individual products, and ChannelDock will automat...

Updated 1 week ago by Lori

Connect a Pick Cart to a Batch

English (EN) Order management

Connecting a pick cart to a batch ensures that the packing process is smooth and efficient. By sc...

Updated 1 week ago by Lori

Sender addresses

English (EN) Order management

You can assign a specific sender address to your shipments using shipping rules. This functionali...

Updated 1 week ago by Dalila

Managing Pick-Up Orders in ChannelDock

English (EN) Order management

If you offer your customers the option to pick up orders from your shop or warehouse, follow thes...

Updated 1 week ago by Lori

Managing in store pick up orders while working with a fulfillment center.

English (EN) Order management

You can exclude pick-up orders from being synchronized to your fulfillment center. To configure t...

Updated 1 week ago by Lars van Schaick

Update products in an order without errors

English (EN) Order management

If you need to update products in an order that has already been imported into ChannelDock, remov...

Updated 1 week ago by Lori

Customize packing slips

English (EN) Order management

Packing slips are a key part of order fulfillment, providing customers with essential order detai...

Updated 1 week ago by Dalila