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The function allows you to use the Pick & Pack page without touching the keyboard or mouse, streamlining program navigation, operation and automatic label creation.  How to activate the accelerated pick and pack order: Navigate to the 'Orders' menu and sel...

ChannelDock enables seamless management of inbound and outbound deliveries. This guide walks you through the steps to create, manage, and update your inventory by adding or subtracting deliveries. Manage Suppliers  Before you start creating deliveries, you m...

To personalize the content printed on your labels, follow these steps: Go to Orders -> Open Orders. On the right-hand side of the page, click the settings button next to 'What's new?' In the options that appear, toggle on the desired content you want to ...

Connecting your CDiscount account with ChannelDock is a straightforward process that can be completed in just a few minutes. Follow these steps: Grant Access to ChannelDock Use this link to navigate API Credentials Management in the CDiscount seller portal a...

Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be completed in just a few minutes.  Before connecting Shopware 6 to ChannelDock: You must first set up your own API integration. You can do this by navigating to Settin...

Connecting your PrintNode account with ChannelDock is a straightforward process that can be completed in just a few minutes.  Before you connect PrintNode:   1. You need to log in to your PrintNode account and generate an API key.    2. Type in your API key...

Before connecting Wix to ChannelDock:  Make sure the barcode of each product/product variant is the same as the SKU/EAN of your other sales channels. This is how ChannelDock connects products from different sales channels. Make sure the SKU value of each p...

Before connecting BigCommerce to ChannelDock: Make sure the barcode of each product / product variant is the same as the SKU / EAN of your other sales channels. This is how ChannelDock connects products from different sales channels. Make sure the SKU valu...

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to streamline your order fulfillment process by allowing you to pick and pack items in batches. This feature is a game-changer for your warehouse operations, helping you ...

Upon creating your account and going through the onboarding steps, you will encounter the task of adding products to your fulfillment center. It is important to note that each time a new product is added to your sales channels, it must also be added to your f...

Your Fulfillment Center account will be created by us, and we'll email you the relevant details.

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key points highlighted at the end of the article. To set up your account, please follow the steps outlined below: 1. Open the link you've received from your fulfillment c...

There are two common errors that you can encounter when processing orders: 1.No shipping option available: When you see the message 'No shipment option available. Include order products to see shipments options', it means that currently no order products are...

This Testing Agreement (“Agreement”) is between ChannelDock B.V. with offices at De Cuserstraat 91, Amsterdam, 1081 CN (“ChannelDock”), and either (i) the entity electronically accepting this Agreement; or (ii) the entity on behalf of which the Testing Feature...

Introduction This website and online application (hereafter referred to as the 'Service' or 'Services') are owned and operated by ChannelDock B.V., a Dutch registered company at the Dutch Chamber of Commerce with number 83335218 located at Rijksstraatweg 172,...

Introduction At ChannelDock, we respect your need for online privacy and protect any Personal Information that you may share with us in an appropriate manner. Our practice with respect to the use of your Personal Information is explained in this Privacy Polic...

This document gives an overview of both the technical and organizational measures that we have put in place to keep your data safe. Certified European data centers Our main database and your feeds are stored in DigitalOcean-owned, European datacenters. These...

Add sellers to your account:   To add sellers to your account, navigate to CRM > All Sellers then click on 'Copy seller sign up link' then send it to your seller. You can send the same link to all the sellers. More details on how the seller can sign up tro...

Our administration page is a powerful tool that allows you to monitor your fulfillment operations efficiently. In this guide, we will walk you through the process of setting up the administration page: Set up picking costs for products: You can set up defaul...

Before connecting Wuunder to ChannelDock:  If you don't have an API key it's essential to contact Wuunder to request one. You can contact them here. Now, to connect Wuunder to ChannelDock:  1. Navigate to Connections -> Shipping Carriers and click on the Wu...