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39 total results found

Accelerated Pick and Pack function

English (EN) Order management

The function allows you to use the Pick & Pack page without touching the keyboard or mouse, streamlining program navigation, operation and automatic label creation.  How to activate the accelerated pick and pack order: Navigate to the 'Orders' menu and sel...

Manage inbound/outbound deliveries

English (EN) Inventory management

ChannelDock allows you to manage your inbound and outbound deliveries. This article explains how to create, manage and add/subtract these deliveries to your inventory. Manage suppliers Before you start creating deliveries it is important that you add one or ...

Personalise labels

English (EN) Order management

To personalise the content printed on your labels, follow these steps: Go to Orders -> Open Orders. On the right-hand side of the page, click the blue square. In the options that appear, select 'Turn On' for the desired content you want to have printed on...

Connecting CDiscount

English (EN) API's

Connecting your CDiscount account with ChannelDock is a straightforward process that can be completed in just a few minutes. Follow these steps: Navigate to the 'Sales Channels' page and click on 'Add sales channel' located in the top left corner. In...

Connecting Shopware 6

English (EN) API's

Connecting your Sopware 6 account with ChannelDock is a straightforward process that can be completed in just a few minutes.  Before connecting Shopware 6 to ChannelDock: You must first set up your own API integration. You can do this by navigating to Settin...

Connecting PrintNode

English (EN) API's

Connecting your PrintNode account with ChannelDock is a straightforward process that can be completed in just a few minutes.  Before you connect PrintNode:   1. You need to log in to your PrintNode account and generate an API key.    2. Type in your API key...

Connecting Wix

English (EN) API's

Before connecting Wix to ChannelDock:  Make sure the barcode of each product/product variant is the same as the SKU/EAN of your other sales channels. This is how ChannelDock connects products from different sales channels. Make sure the SKU value of each p...

Connecting CCV

English (EN) API's

Before connecting CCV Shop to ChannelDock: Make sure the barcode of each product/product variant is the same as the SKU/EAN of your other sales channels. This is how ChannelDock connects products from different sales channels. Make sure the SKU value of ea...

Connecting BigCommerce

English (EN) API's

Before connecting BigCommerce to ChannelDock: Make sure the barcode of each product / product variant is the same as the SKU / EAN of your other sales channels. This is how ChannelDock connects products from different sales channels. Make sure the SKU valu...

Batches (BETA)

English (EN) Order management

What is the Batches Functionality? The Batches functionality in ChannelDocks is designed to streamline your order fulfillment process by allowing you to pick and pack items in batches. This feature is a game-changer for your warehouse operations, helping you ...

Stock locations

English (EN) Inventory management

Mapping you warehouse in ChannelDock By mapping your warehouse in ChannelDock, you will never again lose track of your products by being able to see at which location(s) a product is located and how many pieces are in each stock location. ChannelDock can ther...

Add products to your fulfillment center

English (EN) Managing fulfillment

Upon creating your account and going through the onboarding steps, you will encounter the task of adding products to your fulfillment center. It is important to note that each time a new product is added to your sales channels, it must also be added to your fu...

Create seller account

English (EN) Create account

Create Fulfillment Center account

English (EN) Create account

Your Fulfillment Center account will be created by us, and we'll email you the relevant details.

Create a seller account through fulfillment center link

English (EN) Create account

To prevent setting your STOCK TO 0 ACROSS ALL YOUR SALES CHANNELS, carefully review the key points highlighted at the end of the article. To set up your account, please follow the steps outlined below: 1. Open the link you've received from your fulfillment c...

Shipment errors

English (EN) Order management

There are two common errors that you can encounter when processing orders: 1.No shipping option available: When you see the message 'No shipment option available. Include order products to see shipments options', it means that currently no order products are...

Testing Agreement

Policies and agreements (EN)

This Testing Agreement (“Agreement”) is between ChannelDock B.V. with offices at De Cuserstraat 91, Amsterdam, 1081 CN (“ChannelDock”), and either (i) the entity electronically accepting this Agreement; or (ii) the entity on behalf of which the Testing Feature...

Terms & Conditions

Policies and agreements (EN)

Introduction This website and online application (hereafter referred to as the 'Service' or 'Services') are owned and operated by ChannelDock B.V., a Dutch registered company at the Dutch Chamber of Commerce with number 83335218 located at Rijksstraatweg 172,...

Privacy Statement

Policies and agreements (EN)

Introduction At ChannelDock, we respect your need for online privacy and protect any Personal Information that you may share with us in an appropriate manner. Our practice with respect to the use of your Personal Information is explained in this Privacy Polic...

Data protection

Policies and agreements (EN)

This document gives an overview of both the technical and organizational measures that we have put in place to keep your data safe. Certified European data centers Our main database and your feeds are stored in DigitalOcean-owned, European datacenters. These...