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to include your logo on shipping labels! Just follow the steps below to get everything set up. Upload Your Logo Go to the Connections > Sales Channels page in your ChannelDock account. Find the sales channel for which you want to add the logo and cl...

All Sale Channels Currently Supported by ChannelDock : Amazon EuropeNL NetherlandsDE GermanyFR FranceUK United KingdomIT ItalyES SpainBE BelgiumIE IrelandSE SwedenPL PolandNorth America USA Canada Mexico BrazilFar East Japan Australia SingaporeMiddle East &...

Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping method DHL DE DHL NL DPD GLS GLS ShipIt Hermes Landmark Global Monta MyParcel ParcelPro PostNL QLS R...

How to connect your ChannelDock account with Allegro Go to the Sales Channels page and click Add sales channel in the top left corner. Click on Allegro -> Add Sales Channel -> Connect Channel  You’ll be redirected to the Allegro login page. Log in to ...

To connect your DHL Germany (DHL-DE) API, follow these steps: Step 1: Log in to your DHL Business Customer Portal Request your API username and API password through DHL's developer support. Step 2: Connect DHL in ChannelDock Navigate to: Settings → Shi...

This error usually occurs when ChannelDock is unable to update the shipping status back to the sales channel. This may happen for several reasons: 1. The order was already cancelled or deleted on the sales channel2. The shipping label was created outside of C...

Streamline Your Warehouse Operations with ChannelDock & Picqer Integration ChannelDock integrates seamlessly with Picqer to optimize your warehouse management and order fulfillment. This integration enables you to: Sync stock levels between Picqer, Chann...

At this time, Amazon Easyship labels are not directly supported in ChannelDock. However, you can still process these orders efficiently using a custom shipping method within ChannelDock. To handle Amazon Easyship orders, follow the steps below to route and ...

Switching to a Fulfillment Center from the ChannelDock Network If you found a Fulfillment Center (FC) through the ChannelDock Fulfillment Center Network, here's what happens when you decide to work with them and how it affects your subscription.  I already h...

Downloading Invoices Log in to your ChannelDock account. Go to Settings -> Account -> Subscription. Click on the Download icon or link next to the invoice you wish to download Managing Your Subscription Automatic Renewal: ChannelDock...

Step-by-Step Guide Log in to your ChannelDock Account Go to Settings > Account > Subscription. Scroll to Payment Methods Click on Add a New Payment Method -> You’ll be redirected to a secure checkout page powered by Mollie. On ...

Stock notifications in ChannelDock help you stay ahead of inventory shortages. By setting up these alerts, you’ll receive timely emails that let you know when stock is low, so you can reorder in time and avoid stockouts on your connected sales platforms. How ...

Using stock recommendations: Stock advisories can be viewed through "Inventory > Stock Advice. Stock advice is automatically generated by the system and can consist of the following four categories: Purchase orders: advice on which products and how many pi...

When you connect WooCommerce to ChannelDock, you can customize how orders and product data are synced. Go to Connections > Sales channels .Click the yellow Edit API settings button (gear icon) next to your WooCommerce connection. Import orders Turn this o...

Log in to ChannelDock Go to your ChannelDock account. Navigate to Settings > Integrations > Sales channels. Click Add sales channel, and click on Kaufland. Select the markets you want to add: Germany, Czech Republic, Slovakia, Austria, Poland...

To use a manual shipping method as a shipping rule, you need to first create a custom shipping method. Create a Custom Shipping Method Go to Connection > Shipping Carriers Click Add Carrier and select Custom shipping method Choose the name fo...

The Stock Transfer function lets you move products from one warehouse section to another.Inventory > Stock transfer (beta) 1. Transfer from location  Type or scan the location the location in and select the product you want to move or scan the product  2. Sel...

Now Work Straight Out of the Box We’re excited to announce a new update that makes using barcode scanners with ChannelDock even easier! From now on, barcode scanners such as Zebra, Newland, and many other popular models will work directly out of the box, wit...