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12 total results found

How to Add Your Logo to Shipping Labels

English (EN) Order management

to include your logo on shipping labels! Just follow the steps below to get everything set up. Upload Your Logo Go to the Connections > Sales Channels page in your ChannelDock account. Find the sales channel for which you want to add the logo and cl...

ChannelDock Integrations

English (EN)

All Sale Channels Currently Supported by ChannelDock : Amazon EuropeNL NetherlandsDE GermanyFR FranceUK United KingdomIT ItalyES SpainBE BelgiumIE IrelandSE SwedenPL PolandNorth America USA Canada Mexico BrazilFar East Japan Australia SingaporeMiddle East &...

ChannelDock Shipping Carriers

English (EN)

Carriers Integrated with ChannelDock: Ampere Asendia bpost Custom shipping method DHL DE DHL NL DPD GLS GLS ShipIt Hermes Landmark Global Monta MyParcel ParcelPro PostNL QLS R...

Connecting Allegro

English (EN) API's

How to connect your ChannelDock account with Allegro Go to the Sales Channels page and click Add sales channel in the top left corner. Click on Allegro -> Add Sales Channel -> Connect Channel  You’ll be redirected to the Allegro login page. Log in to ...

Connecting DHL - DE

English (EN) API's

To connect your DHL Germany (DHL-DE) API, follow these steps: Step 1: Log in to your DHL Business Customer Portal Request your API username and API password through DHL's developer support. Step 2: Connect DHL in ChannelDock Navigate to: Settings → Shi...

Label reverted - Cannot close at the sales channel

English (EN)

This error usually occurs when ChannelDock is unable to update the shipping status back to the sales channel. This may happen for several reasons: 1. The order was already cancelled or deleted on the sales channel2. The shipping label was created outside of C...

Picqer Integration

English (EN)

Streamline Your Warehouse Operations with ChannelDock & Picqer Integration ChannelDock integrates seamlessly with Picqer to optimize your warehouse management and order fulfillment. This integration enables you to: Sync stock levels between Picqer, Chann...

Where to download my Invoice?

English (EN) Subscription

Downloading Invoices Log in to your ChannelDock account. Go to Settings -> Account -> Subscription. Click on the Download icon or link next to the invoice you wish to download Managing Your Subscription Automatic Renewal: ChannelDock...

How to Add a Payment Method in ChannelDock

English (EN) Subscription

Step-by-Step Guide Log in to your ChannelDock Account Go to Settings > Account > Subscription. Scroll to Payment Methods Click on Add a New Payment Method -> You’ll be redirected to a secure checkout page powered by Mollie. On ...

Newland Scanner

English (EN)

Instructions to Set Your Newland Scanner Click on > Settings > Scan > Output mode  Enable > simulate keystroke  Enable > output enter _event 

Stock Notification

English (EN)

Stock notifications in ChannelDock help you stay ahead of inventory shortages. By setting up these alerts, you’ll receive timely emails that let you know when stock is low, so you can reorder in time and avoid stockouts on your connected sales platforms. How ...

Stock Advice

English (EN)

Using stock recommendations: Stock advisories can be viewed through "Inventory > Stock Advice. Stock advice is automatically generated by the system and can consist of the following four categories: Purchase orders: advice on which products and how many pi...