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Shipping options errors

There are two common errors that you can encounter when processing orders:

1.No shipping option available:

You encounter the message 'No shipment option available. Include order products to see shipments options.' This means that the system couldn't find any products in the order.
Screenshot 2023-09-08 at 10.51.20.png

  • To resolve this issue, you will need to include products to the order by turning on the toggle button. Screenshot 2023-09-08 at 10.28.01.png

  • If the toggle button is not available, it means that you do not have any stock available for the products within the order and this order is handled by your fulfillment center. Screenshot 2023-09-08 at 10.29.08.png

If for any reason, you wish to handle the shipment yourself you'll need to add/change own stock for those products.

2. No shipping label is available.

If a shipping label is not available for your orders, it means that you did not connect any shipping carriers to your account and can only ship those orders manually. Screenshot 2023-09-08 at 11.31.17.png

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