Connecting a JTL FFN Merchant account to ChannelDock

Connecting a JTL FFN Merchant account is easy but requires some steps that have to be executed in the right sequence. This guide will describe the process.

Before we begin:
This guide assumes you have already connected your JTL Fulfiller account to ChannelDock as described in this guide:
https://help.channeldock.com/books/english-en/page/connecting-jtl-to-channeldock

Onboarding a new merchant

Before you can start connecting a JTL FFN Merchant account to ChannelDock, the merchant must have created a ChannelDock seller account for him / herself. A merchant can create their own free ChannelDock account by using your personal sign-up link that you can find in your ChannelDock Fulfillment account via 'CRM > All sellers'. 

Once your merchant has created his / her own ChannelDock account we can start the process of creating a JTL FFN Merchant account for the seller. To keep things easy for your merchant, this JTL FFN Merchant account will be managed by you as a fulfillment center.

Creating a JTL FFN Merchant account:

1. Create a JTL merchant account by clicking on the following link:
   https://kundencenter.jtl-software.de/login/registrierung
   
   You can create this account with the email address of the merchant.
   
   

   

   
   
2. Once you have created the account, sign in with the JTL fulfillment network using your new account:
   https://fulfillment.jtl-software.com
   
3. Select that you want to join as Merchant:
   
   

   
   
   

4. Now go back to ChannelDock and go to 'Settings > Integrations' and click on the URL from you JTL integration:

   
   
   

5. This will redirect you back to your JTL Merchant account and ask you to accept the invitation to connect your JTL Merchant account to your JTL Fulfiller account.

   

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