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Connecting DHL - DE

To connect your DHL Germany (DHL-DE) API, follow these steps:

Step 1: Log in to your DHL Business Customer Portal

Request your API username and API password through DHL's developer support.

Step 2: Connect DHL in ChannelDock

  1. Log in to ChannelDock.

  2. Navigate to: Settings → Shipping Carriers → Add Carrier → Select DHL DE (or edit an existing DHL setup and choose DHL Germany from the list).


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  1. Enter your Username and Password (the same credentials used for the DHL website), then click Connect Carrier.

    Step 3: Update Shipping Method Properties

      1. Go to Shipping Rules.

      2. Click Edit on your DHL method.

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    1. Under Settings, replace "REPLACE_FOR_BILLING_NUMBER" with your actual DHL billing number.

    You can find your billing number in the Billing Data section of the DHL Portal.

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    Copy and paste the billing number, then save the changes.


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      Step 4: Activate Your DHL Shipping Rule

      Enable each DHL shipping rule that you want to use.
      This will activate shipping for orders sent from Germany to Germany.

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