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Connecting Big Commerce

Before connecting BigCommerce to ChannelDock:

  • Make sure the barcode of each product / product variant is the same as the SKU / EAN of your other sales channels. This is how ChannelDock connects products from different sales channels.
  • Make sure the SKU value of each product / product variant is filled in with a value. This value may be different (or the same) as the barcode of the product / product variant.

Now, to connect BigCommerce to ChannelDock:

  1. Navigate to the 'Sales Channels' page and click on 'Add sales channel' located in the top left corner.

  2. In the search bar, type 'BigCommerce' and then select 'Add sales channel' as shown in the image below:Screenshot 2023-08-15 at 15.03.50.png

  3. Proceed to 'Install the BigCommerce ChannelDock app', as shown below:Screenshot 2023-08-15 at 15.07.19.png
  4. Select the shop you desire to link to ChannelDock and finally, click 'Agree and add'.

Success! Your BigCommerce channel is now integrated with ChannelDock. It can take up to 5 minutes for your inventory to be imported. In meanwhile you can connect your other sales channels. 

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