Before connecting Shopware 6 to ChannelDock:
Make sure the barcode of each product / product variant is the same as the SKU / EAN of your other sales channels. This is how ChannelDock connects products from different sales channels.
Make sure the SKU value of each product / product variant is filled in with a value. This value may be different (or the same) as the barcode of the product / product variant.
Please note: the barcode/EAN must be unique for each product. Otherwise, the products will not be loaded correctly into ChannelDock, which means that orders will not be imported either, and your stock levels will be inaccurate.
Before connecting Shopware 6 to ChannelDock:
You must first set up your own API integration. You can do this by navigating to Settings > System > Integrations and click on Create integration. During the creation process, you will be asked to assign a name to the integration and decide whether to grant administrator permissions to it (not necessary for ChannelDock).
You will receive an access ID (public key) and a security key (private key) for your integration. Please note that the Security Key will only be shown once, so ensure it's stored securely.
For additional information on creating, managing, or editing your integrations, refer to the Shopware 6 website.
Now, to connect Shopware 6 to ChannelDock:
Navigate to the 'Sales Channels' page and click on 'Add sales channel' located in the top left corner.
In the search bar, type 'Sopware' and then select 'Add sales channel' as shown in the image below:
Fill in fields and click 'Connect channel'
Success! Your Shopware 6 channel is now integrated with ChannelDock.