Before connecting Etsy to ChannelDock:
Make sure the barcode of each product / product variant is the same as the SKU / EAN of your other sales channels. This is how ChannelDock connects products from different sales channels.
Make sure the SKU value of each product / product variant is filled in with a value. This value may be different (or the same) as the barcode of the product / product variant.
Please note: the barcode/EAN must be unique for each product. Otherwise, the products will not be loaded correctly into ChannelDock, which means that orders will not be imported either, and your stock levels will be inaccurate.
Connecting Etsy to ChannelDock is very easy and done within minutes. Just follow the steps below:
Navigate to the 'Sales Channels' page and click on 'Add sales channel' located in the top left corner.
In the search bar, type 'Etsy' and then select 'Add sales channel' followed by 'Connect Channel' as shown in the image below:
You will be prompted to log in to your Etsy account. After logging in, scroll down to the bottom of the page and click ‘Grant Access’ to allow ChannelDock to integrate with your Etsy shop.
Success! Your Etsy shop is now integrated with ChannelDock. It can take up to 5 minutes for your inventory to be imported.