Before connecting Lightspeed to ChannelDock:
Make sure the barcode of each product / product variant is the same as the SKU / EAN of your other sales channels. This is how ChannelDock connects products from different sales channels.
Make sure the SKU value of each product / product variant is filled in with a value. This value may be different (or the same) as the barcode of the product / product variant.
Please note: the barcode/EAN must be unique for each product. Otherwise, the products will not be loaded correctly into ChannelDock, which means that orders will not be imported either, and your stock levels will be inaccurate.
Linking Lightspeed to ChannelDock is very simple and done within 2 minutes.
Before connecting Lightspeed to ChannelDock:
Log in to your Lightspeed shop and via the left menu, go to 'Settings' and then click on 'Developers'.
Now click on 'New API key'.
Enter 'ChannelDock' as the title.
Toggle on the switch to activate your API key. Then assign all permissions to this API key and click 'Save'.
To connect Lightspeed to ChannelDock:
Navigate to the 'Sales Channels' page and click on 'Add sales channel' located in the top left corner.
Click on the Lightspeed logo and then in the pop-up screen, enter your shop name (you can make up your own), paste the API key and API secret from Lightspeed and click 'Connect channel'.
Success! Lightspeed is now connected with ChannelDock. It can take up to 5 minutes for your inventory to be imported. In meanwhile you can connect your other sales channels.