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Stock Advice — Complete Guide

Stock Advice is ChannelDock's intelligent inventory assistant. It tells you what to order, when to order it, and where to move it — across your own warehouse, fulfillment centers, Amazon FBA, and Bol.com LVB.

Written by Lori Solescu

This article walks you through everything: what Stock Advice does, how the calculations work, how to configure it, the different types of advice you'll see, and how to act on them.


Table of Contents

  1. What is stock advice?

  2. How stock advice works?

  3. Configuring your settings

  4. Per product configuration

  5. The 7 types of advice explained

  6. Seeing exactly how an advice was calculated

  7. Definitions & terminology

  8. FBA and LVB stock advice in detail

  9. Using the stock advice page

  10. Taking action on advice

  11. Resyncing advice manually

  12. Tips & troubleshooting


1. What is Stock Advice?

Stock Advice continuously analyzes your sales, your stock levels, your inbound deliveries, and your supplier lead times, then generates concrete recommendations:

  • Purchase from a supplier when your forward stock won't cover demand.

  • Move stock between warehouse locations so your pick locations don't run dry.

  • Send stock to a fulfillment center (ChannelDock FC).

  • Replenish Amazon FBA before you go out of stock on Amazon.

  • Replenish Bol.com LVB before you go out of stock on Bol.

  • Check stock at a pick location that's about to run out.

  • Sell off expiring stock before the expiration date passes.

You'll find Stock Advice in the seller portal under My Stock Advice, and in the fulfillment-center portal under Stock Advice.


2. How Stock Advice works

For every product that's enabled for Stock Advice, the system calculates:

  • Your sales velocity — average units sold per day, optionally adjusted for seasonality (more on that below).

  • Your current stock position — own warehouse stock + stock in fulfillment centers + FBA stock + LVB stock + pending inbound deliveries.

  • Your target stock position — how many days of stock you want to hold, per channel (own / FC / FBA / LVB), plus a safety margin.

  • Your supplier lead time — how long it takes a new order to arrive.

If your current position is below your target, Stock Advice generates a recommendation. If it's above, it doesn't bother you.

Seasonality

Stock Advice automatically calculates a weekly seasonality factor per product based on the past 12 months of sales. So if a product sells 3× faster in week 50 than in week 20, the forward-looking calculations will scale accordingly. Seasonality factors are clamped between 0.25× and 4× to prevent extreme swings, and you can override them manually per product. Find this functionality in the product settings.


Sync frequency

Stock Advice runs automatically in the background every few hours. You can also trigger a manual resync — see Resyncing advice manually.


3. Configuring your settings

Open My Stock Advice → Settings to control how Stock Advice behaves for your account.


Target stock days

This is the most important setting. It tells Stock Advice how many days of stock you want to hold per channel.

Setting

What it controls

Default

Stock days own warehouse

Target days of stock to hold in your own warehouse

30

Stock days fulfillment center

Target days of stock in ChannelDock FCs

varies

Stock days FBA

Target days of stock in Amazon FBA. Set to 0 to disable FBA advice

0

Stock days LVB

Target days of stock in Bol.com LVB. Set to 0 to disable LVB advice

0

Tip: If you don't sell via FBA or LVB, leave those at 0 and you won't get advice for them.

Pick location replenishment

If you use designated pick locations in your warehouse, Stock Advice can suggest moving stock from bulk storage to the pick location before it runs out.

Setting

What it controls

Default

Pick trigger days

Trigger replenishment when pick stock will run out in this many days

7

Pick target days

After replenishment, the pick location should hold this many days of stock

14

Include FBA / LVB stock in purchasing advice

These two toggles change how purchase-order advice is calculated:

  • Include FBA stock in purchasing advice — when ON, Stock Advice considers your FBA inventory as part of your total available stock when deciding how much to buy from your supplier.

  • Include LVB stock in purchasing advice — same, for Bol.com LVB.

Turning these ON is appropriate when your supplier delivers to a central location and you re-ship to channels yourself. Turning them OFF treats each channel as fully independent.

Exclude out-of-stock days from sales calculation

When ON, days where a product was out of stock are excluded from the sales-per-day calculation. This gives a more realistic velocity for products that recently ran out (otherwise out-of-stock days drag the average down and you'll under-order).


4. Per-product configuration

Most settings can be overridden per product on the product detail page. The key ones:

Field

Meaning

Include in stock advice

Master ON/OFF switch for this product

Safety margin (%)

Extra buffer on top of the target. E.g. 20% means order 20% more than the pure calculation suggests

Iron stock

Absolute minimum floor. Stock Advice will never let you go below this number on hand

Replenishment time (days)

Supplier lead time. Used to extend forward demand by the lead-time window

Units per box

Advice quantities are rounded UP to the nearest multiple of this

Minimal supplier order quantity

Supplier MOQ — advice respects this minimum

Sold per day

Auto-calculated from sales history; can be manually overridden

Weekly seasonality factors

Auto-calculated; can be manually overridden per week

Bundle products and archived products are automatically excluded from Stock Advice.


5. The 7 types of advice explained

Stock Advice produces seven distinct advice types. Each one shows up on your Stock Advice page with a description, a recommended amount, and a deadline (the number of days you have left before things go wrong).

5.1 Purchase order

"Order X units from supplier Y."

The system calculates your target stock position (own + included channels, with safety margin) and compares it to your available position (current stock + pending inbound deliveries). If you're short, it adds a buffer for supplier lead time, rounds up to your box size and MOQ, and recommends a purchase.

Example: You sell 10/day, your target is 30 days = 300 units, your safety margin is 20% = 360 units, your lead time is 14 days = +140 units of lead-time buffer. You currently have 200 on hand and 0 inbound. Advice: order ~300 units.

5.2 Warehouse movement

"Move X units from location A to pick location B."

If a pick location will run out of stock within your pick trigger days (default 7), Stock Advice finds the nearest bulk storage location with stock and recommends a transfer. The amount transferred targets your pick target days (default 14).

Same-warehouse transfers are prioritized over cross-warehouse transfers.

5.3 Fulfillment center delivery

"Send X units to fulfillment center Z."

When stock at a ChannelDock fulfillment center is below your stock days FC target, Stock Advice recommends sending more from your own warehouse.

5.4 FBA replenishment

"Create an FBA inbound shipment of X units."

Sends stock to Amazon FBA. Only generated when stock days FBA > 0 and the product has FBA sales. See section 7 for the full FBA logic.

5.5 LVB replenishment

"Create an LVB inbound shipment of X units."

Sends stock to Bol.com LVB. Only generated when stock days LVB > 0 and the product has LVB sales. The advice text includes which Bol marketplace (NL/BE) it applies to.

5.6 Stock check

"Check the stock at location L."

When a pick location is within ~3 days of running out, Stock Advice asks you to physically verify the stock count. This helps catch picking errors or miscounts before they cause a stockout. The system avoids re-asking within 3 days of the last check.

5.7 Expiring soon

"Stock at location L expires within 14 days."

For products with expiration dates, Stock Advice flags any stock that will expire within the next 14 days so you can sell, discount, or remove it.


6. Seeing exactly how an advice was calculated

Stock Advice never hides its math. For any product, you can open a full step-by-step breakdown showing exactly which numbers went into the recommendation and how each step was computed.

Where to find it

  1. Open the product (from the Products page or by clicking a product in the Stock Advice page).

  2. In the product detail view, find the calendar icon in the top-right corner of the stats section.

  3. Click it. A dropdown appears with three options:

    • Purchasing — explains the purchase order advice

    • LVB restocking — explains the Bol.com LVB advice

    • FBA restocking — explains the Amazon FBA advice

  4. Pick the one you want to inspect. A modal opens with the full calculation.


What the Purchasing explanation shows

The purchase advice breakdown walks through 7 steps:

Step 1 — Input Data All the raw numbers feeding the calculation:

  • Current stock per location: own warehouse root, stock locations, fulfillment center (3PL), inbound, LVB, FBA.

  • Sales per day: base figure, the seasonality-adjusted figure, and how it splits across own / LVB / FBA.

  • Active settings: stock days targets, safety margin, iron stock, units per box, MOQ, replenishment time.

  • Seasonality details: source (auto/manual), current week number, current-week factor, and the blended factor averaged over your forward planning horizon.

Step 2 — Calculate Stock Targets Shows the target for each location, with the formula: days × sales/day × (1 + safety margin) Plus the iron stock floor and box-rounding step. You'll see Own, LVB, and FBA targets laid out separately, then summed into a total stock requirement.

Step 3 — Calculate Own Warehouse Availability Sums up everything that counts toward your own warehouse position: warehouse root + stock locations + fulfillment center stock + inbound. Includes a note explaining why FC stock counts (because the FC fulfills your own-warehouse orders).

Step 4 — Calculate Shortages and Surpluses Compares each location's target to what's available:

  • Own warehouse shortfall or surplus

  • LVB shortfall

  • FBA shortfall

  • Combined external deficits (LVB + FBA)

Step 5 — Internal Reallocation Shows how any own-warehouse surplus is proportionally allocated to cover LVB and FBA deficits before triggering a purchase from your supplier. The own-warehouse target is always protected first.

Step 6 — Calculate Purchase Advice The final math, step by step:

  1. Base advice = own shortfall + remaining external need.

  2. Add lead-time buffer (own share + external share, each = sales/day × replenishment time).

  3. Apply MOQ.

  4. Apply box rounding.

Ends with the final advised quantity in bold.

Step 7 — Timing Information

  • Days until your own warehouse runs out (based on total seasonality-adjusted demand).

  • The deadline to order = days until out of stock − replenishment time.

What the LVB and FBA explanations show

The LVB and FBA breakdowns are shorter — 4 steps:

Step 1 — Input Data Channel (which Bol API / which Amazon region), current channel stock, inbound to channel, your own warehouse + FC stock, seasonality-adjusted sales per day, and seasonality factors.

Step 2 — Target Calculation Stock days target for the channel × adjusted sales/day = target stock.

Step 3 — Advice Amount Calculation Walks through: base amount → channel minimum (5 for FBA, 1 for LVB) → safety margin → box rounding → final advice.

Step 4 — Timing and Strategy Days until the channel runs out, the replenishment time used (e.g. fixed 10 days for own-warehouse → LVB), and the deadline.

When to use this view

  • Verifying advice you find surprising — too high, too low, or unexpected.

  • Tuning a product — see exactly which input (safety margin, iron stock, seasonality factor, units per box) is driving the result, then adjust it.

  • Auditing seasonality — confirm the blended factor matches what you'd expect for the current part of the year.

  • Training new team members — it's a transparent, by-the-numbers explanation of every decision.

If the modal says "Product not found or unable to generate stock advice", the product is excluded from Stock Advice (archived, bundle, or Include in stock advice is OFF), or it doesn't qualify for that advice type (e.g. requesting FBA advice on a product with no FBA sales).


7. Definitions & terminology

Here are all the columns and terms you'll see across the Stock Advice page.

Term

Definition

Advice amount

The recommended number of units to order or move. Already rounded to your units-per-box and MOQ.

Stock amount

The current stock in the relevant location/channel for this advice.

Total stock

The product's combined stock across own warehouse + locations + fulfillment centers + FBA + LVB.

Sold per day

Average units sold per day, used as the basis for forward projections.

Stock in days

How many days of stock you have left at the current sales velocity.

Deadline

How many days until you're in trouble. 0 or negative means "act now / already overdue."

Replenishment time

Supplier lead time in days. The window your purchase advice covers ahead of today.

Safety margin

Extra percentage added to the target to absorb demand spikes.

Iron stock

Hard minimum: Stock Advice never recommends going below this.

Seasonality factor

Weekly multiplier (0.25× – 4×) applied to forward-looking demand based on historical patterns.

Pick location

Designated fast-picking location, replenished from bulk storage.

Bulk location

Storage location used to replenish pick locations.

Urgent

Filter label for advice with a deadline of less than 5 days.


8. FBA and LVB stock advice in detail

FBA and LVB advice work similarly to other advice types but with channel-specific nuances.

How FBA stock is calculated

Stock Advice pulls the latest FBA inventory from Amazon and adds any pending inbound deliveries (deliveries of type seller_to_amazon, fc_to_amazon, or supplier_to_amazon created within the last 15 days). Older inbound is ignored — if a delivery has been "in transit" for more than 15 days without being received, it's no longer counted, to avoid over-counting stuck shipments.

Regional logic: FBA inventory is region-aware:

  • EU countries — the system uses the minimum stock across EU regions (so you're never told you have more than the weakest region).

  • US block (US/CA/MX) — treated as one region.

  • Other countries — handled per country.

How LVB stock is calculated

Stock Advice pulls the latest LVB inventory from Bol.com and adds any pending inbound deliveries (types seller_to_bol, fc_to_bol, supplier_to_bol) created within the last 15 days.

LVB advice is generated per Bol API (per marketplace). If you sell on both bol.com NL and bol.com BE, you may see one advice per marketplace.

Minimums and rounding

  • FBA: minimum advice of 5 units (when positive)

  • LVB: minimum advice of 1 unit (when positive)

  • Both are rounded UP to the product's units-per-box

When FBA / LVB advice is NOT generated

  • stock_days_fba or stock_days_fbb is set to 0

  • The product has no FBA / LVB sales history

  • The product isn't listed on the channel

  • The product is excluded from Stock Advice or archived

How FBA / LVB interacts with purchase advice

If you enable "Include FBA stock in purchasing advice":

  1. Your purchase-order calculation considers FBA stock as part of your available pool.

  2. Surplus in your own warehouse can be allocated to FBA replenishment before triggering a purchase.

  3. Stock Advice will never let your own warehouse drop below its own target just to feed FBA — own-warehouse target is always protected first.

The same logic applies for LVB when "Include LVB stock in purchasing advice" is ON.


9. Using the Stock Advice page

The Stock Advice page (Seller → My Stock Advice) shows all open advice for your account.

Filters

  • Advice type — Purchase orders, FBA, LVB, Warehouse movement, FC delivery, Stock check, Expiring.

  • Urgent only — Show only advice with a deadline of less than 5 days.

  • Supplier — Limit to one supplier.

  • Warehouse section — Limit to a specific section of your warehouse.

  • Tags — Filter by product tag.

  • Search — Search by EAN, SKU, or product reference.

Sorting

You can sort by Deadline, Stock in days, Sales, Stock amount, or Total stock to prioritize what to handle first. Sorting by deadline ascending is usually the most useful default — it puts the most urgent items at the top.


10. Taking action on advice

Each advice row has an Action button. What it does depends on the advice type:

Advice type

Action

Purchase order

Creates a new supplier delivery (inbound) draft. If you act on multiple purchase advices for the same supplier, they're grouped into one purchase order.

Warehouse movement

Opens the stock-section UI pre-filled with the source location, target location, and quantity.

FC delivery

Creates a new outbound delivery to the fulfillment center.

FBA replenishment

Creates an Amazon inbound shipment draft with the recommended quantity.

LVB replenishment

Creates a Bol.com inbound shipment draft with the recommended quantity.

Stock check

Opens the stock count form for that location and clears the check when submitted.

Expiring soon

Informational — review and decide how to clear the stock.

Once you act on an advice (or the underlying condition no longer holds after the next sync), the advice disappears from the list.


11. Resyncing advice manually

Stock Advice runs automatically every few hours. If you've just made big changes — adjusting target days, updating product settings, receiving a large inbound — and you want fresh advice immediately, you can trigger a manual resync.

  1. Go to My Stock Advice → Settings.

  2. Select the advice type you want to recalculate (or "All").

  3. Click Resync.

The resync is queued and runs in the background. You'll be notified when it's complete. Resyncs are batched, so processing several thousand products takes a few minutes.

Advice older than 4 weeks is automatically removed during every sync.


11. Tips & troubleshooting

"I'm not seeing advice for a product I expected." Check that:

  • The product has Include in stock advice turned ON.

  • The product isn't archived and isn't a bundle.

  • The product has a recent sales history (sold-per-day > 0).

  • For FBA/LVB advice: the relevant target days setting is greater than 0 and the product is listed on that channel.

"The advised amount looks too high / too low." Review:

  • The product's sold per day — has it been distorted by recent stockouts? Try toggling "Exclude out-of-stock days from sales calculation."

  • The safety margin and iron stock — these can inflate small-volume advice significantly.

  • The seasonality factor for the current week — a high seasonality factor multiplies your forward demand.

  • The stock days target — is it set realistically for this channel?

"I keep getting purchase advice for a product I already ordered." Check that your inbound delivery is recorded in ChannelDock and has a status that counts as pending. Deliveries marked as received or that are older than 15 days (for FBA/LVB) don't count as inbound anymore.

"The deadline is negative — what does that mean?" A negative deadline means your stock is already below the target position. You should already have ordered. Act on it immediately.

"FBA advice doesn't match what Amazon shows." Stock Advice uses regional minimums for EU stock. If you have 50 units in DE and 0 in FR, Stock Advice treats your EU stock as 0 (the minimum), because you can't service the FR demand from DE.


That's everything. If something still isn't clear, contact support and we'll help you tune Stock Advice to your operation.

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