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Adding serial numbers to products and orders

How to add serial numbers to products and orders

Tamara Meijer avatar
Written by Tamara Meijer
Updated yesterday

You can now enable serial numbers for your products. Below, we'll guide you through the setup and functionality.

Enabling Serial Numbers for Products

To enable serial numbers for a product, simply go to the 'All Products' page, select your desired product and in Settings, choose 'Yes' in the 'Use Serial No.' field. Now click 'Update Product Information' to save.

Note: Serial numbers cannot be added to product bundles directly. Instead, add them to the individual products within the bundles.

Handling Deliveries with Serial Numbers

Scan the serial numbers as you receive deliveries. An optional field for entering the expiration date is also available.

Tracking Orders with Serial Numbers

During the pick-and-pack process, scan the serial number to keep track of items.

Navigate to the 'All orders' page, open the desired order to check the serial numbers of products that have been shipped.

Search by serial number

Use the ‘Search Everything’ bar to locate a serial number. You can find both, the delivery ID and if the serial number has been dispatched, the order ID associated with it.

By implementing serial numbers, you'll be able to better manage your products and orders, making it easier to keep accurate track of inventory.

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